Automate your outreach to turn browsing into booking. Personalize the guest experience, simplify your workflow, and build brand loyalty. ActiveCampaign helps you handle the details, so you can focus on creating memorable moments.
See how ActiveCampaign clients are automating updates, creating high-converting campaigns, and delivering exceptional service.
The ActiveCampaign Deals functionality is tremendous. Nothing falls through the cracks. Everything is followed up. That works exceptionally well. It’s fantastic.
The best thing about ActiveCampaign are the automation sequences! I deliver ‘just in time’ information to my travel clients with ease by using the automation emails. The ability to personalize the delivery dates based on their travel dates is the winning feature.
The Deals section really helps with tracking leads, and being able to automatically move leads through the funnel is very powerful. For example, I have an automation so when a lead books a tour in Calendly, it will automatically move them to a ‘Scheduled Tour’ section in the pipeline.
Get the tools you need to automate your outreach, drive consistent sales, and streamline your workflow.
Automatically send SMS reminders to drive attendance and offer rescheduling options.
Use automated emails and texts to gather feedback, reply to customer queries, and send out promotions or rewards.
Use your audience data to customize your emails, send personalized 1:1 messages, and offer discounts.
Use our built-in CRM feature to manage all your opportunities in one place and easily track customers across the entire journey.
Stay connected with your customers. Easily create a compliant, engaging SMS strategy that’s personalized and automated. Track the metrics on every text campaign, so you always know what to say and when to send.
Use our built-in CRM to keep track of all your customers and leads in one place. Segment your audience based on criteria like past bookings or specific interests, then instantly create automations to drive sales and sign-ups.
Type the goals you want to achieve, and AI Campaign Builder creates a full campaign for you: subject lines, body copy, images, and CTAs, all tailored to your audience. Spend less time building emails, more time optimizing for results.
With our marketing automation and CRM tools, Bodhi Surf + Yoga powers effective 1:1 communication to boost engagement and conversions.
The value of ActiveCampaign is that it makes communication very personal. We don’t look at the guest as just a number. They become part of our family.
Guides and deep dives to help you tackle your biggest marketing challenges.
Learn essential SMS marketing metrics that email marketers need to know. Discover KPIs, benchmarks, and strategies to integrate SMS analytics with email for 6.6x better results and $71 ROI per dollar spent.
Get everything working together smoothly. Create a seamless workflow that helps you boost sales, understand your audience, and deliver standout service.
The first step is to get an opt-in consent through a form that collects a contact’s mobile phone number. The form can include a question that asks a contact to confirm if they would like to opt-in to receive SMS text messages for specific SMS campaign types (for example, notifications, marketing promotions, product updates). You can learn more about getting started with SMS campaigns in our Help Center.
ActiveCampaign lets you bring in information from your CRM into your emails. By connecting your tech stack to ActiveCampaign, you can use Custom Objects to create personalized journeys that bring all your customer data together. Learn more about getting started with Custom Objects in our Help Center.
Many countries have laws and regulations to prevent consumers from receiving marketing SMS communications during unreasonable hours, such as early mornings and late nights. ActiveCampaign helps you stay compliant by setting quiet hours for SMS messages depending on where the recipients are located. Learn more about quiet hours in our Help Center.
Yes, you can set up permissions that give additional users access to ActiveCampaign. You can learn more about granting access to additional users in our Help Center.
By integrating ActiveCampaign with a third-party tool that supports abandoned carts, you can create an automated email flow to help recover lost bookings. Get tips from our blog about how to create an engaging abandoned cart series that brings customers back.
Beyond simply adding a recipient’s name, ActiveCampaign gives you powerful ways to personalize your emails — all the way from send times to the content itself. Here are just a few ways that you can personalize your emails with ActiveCampaign:
Marketing blocks
Hide or add content blocks to specific contacts to give them a more relevant experience. Give some customers more detail and others a high-level overview.
Images and media
Swap out your images and videos for personalized options that’ll resonate for each contact. Tailor your content based on region, purchase history, and more.
Send times
Use predictive sending to optimize send times at the contact level, so your emails always arrive when they’ll get the most engagement.
Learn more about email marketing with ActiveCampaign.
ActiveCampaign enables hospitality and travel businesses to automate every stage of the guest journey, from booking confirmations and pre-arrival reminders to upsell offers and post-stay feedback requests. With powerful automation workflows, you can deliver timely, personalized messages across email, SMS, and other channels, reducing manual work and ensuring a consistent, high-touch guest experience. This approach not only streamlines operations but also increases guest engagement and loyalty.
Yes, ActiveCampaign makes it easy to automate SMS reminders for reservations, check-ins, and other key guest touchpoints. You can set up workflows that automatically send timely text messages to guests, reducing no-shows and improving the overall guest experience. SMS automation can also be combined with email and other channels for a coordinated communication strategy.
ActiveCampaign’s built-in CRM lets you manage guest relationships, track leads, and oversee group bookings or corporate accounts all in one place. The CRM integrates with your automations, so you can follow up on inquiries, nurture prospects, and move deals through your pipeline efficiently. This unified approach helps you execute your hospitality marketing strategy, deliver personalized service, and convert more leads into loyal guests.
ActiveCampaign offers over 1000 integrations, including popular booking platforms, payment systems, website builders, and communication platforms like WhatsApp. This allows you to connect your reservation and payment data directly to your marketing automation, making it easy to trigger communications, track guest interactions, and manage the entire guest experience from one place. Integrations are designed to be simple to set up and help unify your tech stack for seamless operations.
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