ActiveCampaign Legal Policies
Make sure you're using your ActiveCampaign account correctly by consulting our terms of service, guarantee, and legal agreements below.
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Terms of Service
These Terms of Service (“Terms”) apply to your access to and use of the websites, applications and other products and services, including email services, trainings, events, marketing services, review and message boards...
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Privacy Policy
ActiveCampaign, LLC (“ActiveCampaign”) provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to...
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Acceptable Use Policy
All ActiveCampaign customers must follow this Acceptable Use Policy (“Policy”) when they access or use our websites, applications, and other online products and services, including email services, marketing services...
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Consent Policy
It is important that you obtain consent from your customers and prospective customers prior to sending text and email marketing messages using the ActiveCampaign service. Obtaining consent is not only common courtesy...
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Anti-Spam Policy
When having subscribers subscribe you must ensure that they know you will be sending them emails. You should also let them know how frequently they can expect to receive emails. By having this information up front and easy...
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MAP Policy
ActiveCampaign understands that resellers invest resources and capital into adding value to ActiveCampaign’s suite of web-hosted marketing automation solutions ("Services") with their own set of features and solutions
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Cookie Policy
Our Privacy Policy explains how we collect and use information from and about you when you visit our website, create an account with us, use our platform, or otherwise interact with us. This policy explains more about how...
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Conversations Terms
The ActiveCampaign Conversations Terms and Conditions (these “Terms”) is an agreement between ActiveCampaign, LLC, a Delaware limited liability company (“ActiveCampaign” “we” or “us”), and you
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Facebook Messenger Terms
If you choose to integrate the ActiveCampaign Conversations Platform with Facebook Messenger, these Supplemental Terms and Conditions for Conversations - Facebook Messenger Integration (“Messenger Terms”) will apply to you.
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Service Level Agreement
This Service Level Agreement applies to ActiveCampaign, LLC (“ActiveCampaign”) customers with active enterprise level subscriptions to ActiveCampaign’s Services (each, a “Client”).
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SCCs
The GDPR Standard Contractual Clauses (the "SCCs") below are between an EEA Controller and a non-EEA Data Processor. If you have signed a Data Processing Addendum (the "DPA") to the ActiveCampaign terms of service and wish to execute the SCCs...
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DPA
The Data Processing Addendum (the "DPA") below is a template and is provided solely for convenience to allow current and prospective customers the ability to view these terms prior to execution. The template below is not...
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LGPD
The General Data Protection Law (LGPD) is Brazil's first comprehensive data protection law and is designed to enhance the privacy and protection of personal data of individuals in Brazil...
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Sub-processors
Below is a list of ActiveCampaign sub-processors authorized to process personal data (as defined in the GDPR) for ActiveCampaign’s services. The purpose of this page is to provide current and prospective customers with information...
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API License Agreement
Subject to your compliance with this Agreement, and for the term of this Agreement, we grant you a personal, revocable, limited, non-exclusive license (a) to use the application programming interface (“API”) documentation...
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App Studio Terms of Use
This App Studio Terms of Use (this “Agreement”) governs your use of ActiveCampaign LLC’s (“ActiveCampaign,” “we,” or “our”) App Studio platform. Our App Studio platform allows you to use our API Materials...
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GDPR Information
The contents of this web page do not constitute legal advice. This page is for informational purposes only, and we strongly encourage you to seek independent legal counsel to understand how your organization needs to comply with the GDPR.
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CCPA Information
This is an attempt to describe the California Consumer Privacy Act (“CCPA”) in a very simple way and is not, nor is it intended to be taken as, legal advice. Please seek the advice of legal counsel if you want to learn more about how the CCPA might impact your business.
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