Grow your healthcare practice with Customer Experience Automation

Acquire and retain patients while keeping your office running smoothly and patient satisfaction high.

Try it free. No credit card required. Instant setup.

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Fuel your practice’s growth

Customer Experience Automation fuels your practice’s growth with automated 1:1 communications through the entire customer lifecycle. Unlike legacy tools like marketing automation or CRM that solve for one part of the customer experience, ActiveCampaign automates across these to create experiences that drive retention and loyal patients.

Stay connected to your patients

Provide office updates, the latest health blogs, and general information directly to your patients using email and text messages.

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Automate pre and post appointment communications

From intake forms and appointment reminders to post-appointment feedback, keep your office humming without worrying about repetitive tasks that can be automated.


Connect customers to your online portals to increase patient retention

Send new patients an invitation to your online portal and ensure a smooth onboarding process, with triggered reminders if no action has been taken.

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Drive patient confirmations to reduce missed appointments

Reduce lost revenue from no-shows by setting up automated patient appointment reminders. Send a message directly or trigger a task for your office staff to call.

Understand patient satisfaction

Link your survey application to ActiveCampaign and trigger post-appointment survey messages. Get timely patient responses and take action.

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