Customer Experience Automation for Slack

Help customers in real-time with Slack and ActiveCampaign.

Give sales, marketing, and support teams real-time Slack alerts the second a customer needs help

Timing matters. Whether a customer needs help getting a quote, would like to redeem a promotion, or needs support help to solve an issue; your job is to help them quickly. Bring sales, marketing, and support together by combining real-time Slack alerts and ActiveCampaign’s customer experience automation (CXA) platform.

ActiveCampaign customers save 30% off eligible Slack plan upgrades for 12 months*

*Additional terms apply. Limited-time offer for companies with no more than 200 employees. Purchase now and get 30% off the first 12 months of eligible upgrades of a monthly or annual Slack Pro or Business+ plan.

Improve customer experiences with automated real-time alerts

If a customer asks for a demo on a Tuesday afternoon, you can safely assume they are asking your competitor for one as well. Helping the customer first can often win you their business. Use ActiveCampaign to power automated real-time alerts so your team can win the customer first.

Empower the right teams to help customers at the right time

We know it's important to help customers resolve issues quickly. Automated real-time Slack alerts, powered by ActiveCampaign, can improve customer support with automated ticket management alerts, automated ticket creation, and so much more.

What can you do with
Slack and ActiveCampaign?

Use the integration to drive more sales, improve customer support, and stay on top of your contacts' actions with personalized notifications to deliver 1:1 automated experiences for every customer.

What you can do:

  • Post a Slack message when a deal is created or updated
  • Post a Slack message when a contact subscribes or unsubscribes
  • Create personalized Slack messages containing relevant customer information
  • Create personalized Slack messages containing mentions of individual team members
  • Post a Slack message when a contact or deal reaches a certain score
  • Post a Slack message when a contact visits help pages on your website

Integrate with Slack