Give every contact a personalized experience

Automatically adapt your content and message for every customer to boost engagement, drive conversions, and grow your revenue.

A female-presenting person in a professional setting, overlaid with an email with a conditional content trigger.

Tailor your emails, SMS messages, & WhatsApp chats

Every customer is unique. Using intelligent personalization ensures that you only send your audience relevant content that matters to them. 

Improve open rates, click-throughs, and overall conversions by creating more curated experiences for every individual in your contact list. Use data, tags, and groups from your segments to tailor content based on customer preferences.

Create campaign variations in seconds

AI Campaign Builder helps you generate a complete email campaign—including subject lines, preheaders, layouts, images, content, and CTAs—in just seconds.

Describe what you want in plain language, and your AI agent brings it to life. It combines the speed of automation with your creative direction still in control. You get personalized campaigns faster that are ready to edit, refine, and send.

Personalize emails without the heavy lifting

Send personalized emails that feel like they're written just for each customer. ActiveCampaign's 1:1 email feature automatically customizes content, timing, and messaging based on individual behavior and preferences, creating connections that engage and convert.

  • AI Content Generation

    Create high-performing copy in seconds, tailored to your audience and goals.

  • AI Image Generation

    Generate custom visuals instantly to match your campaign's message and style.

  • AI Translations

    Translate your marketing content across your key languages with context-aware AI that preserves your brand voice, tone, and cultural nuances.

Control what each of your segments sees

Our dynamic content features personalize different parts of your email for every unique user. That means you can send one overall email that changes for the recipient based on their preferences, actions, and data.

Demonstration of building an email and adding a variable to be populated with the contact's first name.
  • Predictive content

    Make sure every contact gets the message that’s best for them based on their engagement data. Our predictive content tool uses natural language processing to automatically find the best option.

  • Conditional content

    Easily add and modify code to your emails that displays or hides certain content to relevant segments based on tags, merge fields, or other segmentation data.

  • Personalization marketing tags

    ActiveCampaign automatically takes your standard and custom fields and turns them into personalization tags (also known as merge fields) that you can implement in your emails right away.

  • Mobile vs desktop

    Change your experience based on the device that your contact opens your email on. Switch up content, images, and more to match the format and screen size.

One email, different message

Here’s how it works in action. Once you’ve set up your dynamic content tooling and segmentation data, you can automatically change out the different components that make up your email.

  • Marketing blocks

    Hide or add content blocks to specific contacts to give them a more relevant experience. Give some customers more detail and others a high-level overview.

    Example of creating content blocks in an email template that can be displayed or hidden depending on the recipient.
  • Images & media

    Swap out your images and videos for personalized options that’ll resonate for each contact. Shake things up based on region, purchase history, and more.

    Example of an image being added as content in the ActiveCampaign dashboard.
  • Email subject lines & previews

    Change what each contact will see in the inbox and make them more likely to open every email.

    User interface displaying how a variable can be added to the subject line to further personalize messaging.
  • Email signatures

    Enhance your sales outreach with customizable email signatures from every rep. Swap out different images and links based on each lead’s preferences.

    Sample email with a customized and stylish signature.

Drive the right actions with dynamic CTAs

By changing your call to action, you can send every customer where they need to go based on their stage of the overall journey.

Mock-up of sample email displaying a CTA button with text that can be personalized to the recipient.
  • Learn

    Send your awareness-level prospects to informative content at the top of the funnel.

  • Nurture relationships

    Share product information, gated content, and other ways to grab your contact’s attention.

  • Convert leads

    Take engaged customers over the line with clear and direct calls-to-action and personalized buttons.

  • Upsell customers

    Already converted? Take them to a place where they can find relevant products and accessories that they’ll love.

Ducks Unlimited Canada wows with the right content every time

With our conditional content features and intuitive design suite, Ducks Unlimited Canada makes sure every customer gets a personalized experience – all while saving time.

2x
Increased click-through rate within the first 3 months
two ducks quack at each other in front of a pond
ActiveCampaign has really helped with deepening our relationships with our community and understanding how people are engaging with us.

Ready to take ActiveCampaign for a spin?

Try it free for 14 days.

Free 14-day trial with email sign-up
Join over 180k customers. No credit card needed. Instant setup.