Pipedrive: Create/Update a record when a form is submitted


When do you stop learning about a contact?

The answer is never. Your contacts' needs and wants change over time. Having forms that capture the latest information is vital to ensure you are speaking to your contacts in the right way.

Using ActiveCampaign's native integration with Pipedrive, this automation creates or updates a record when the contact submits a form. If the contact doesn't have a Pipedrive record, then one is created. If the contact does have a record already, then their record will be updated with any new information in the fields mapped over.

Here's how this automation works:
1. The contact submits your form
2. The contact's record in Pipedrive is created or updated

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