Send Twilio message when contact abandons a cart


How do you remind your contacts about an abandoned cart?

Most people use email. While that's great, it's only one of many channels for you to reach your contact and relies on the contact checking their email. Sending a short text message reminding the contact they have a cart of items ready for checkout on your site is a great way to get the contact to see the information and finish their purchase.

Using ActiveCampaign's powerful integrations with Twilio and Shopify or WooCommerce, this automation sends a reminder text to contacts when they abandon a cart. Use personalization tags in the message to provide a truly wonderful customer experience.

Here's how this automation works:
1. The contact abandons a cart from the ecommerce store specified in the trigger, entering the automation.
2. The contact is sent a SMS message using our Twilio integration.

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