Send Slack notification when Calendly appointment is cancelled
What's more frustrating than getting ready for a meeting just to realize the appointment has been cancelled?
Not much! Save yourself the headache and know when a contact cancels an appointment. You can then not get pulled away from other important work and even follow up quickly to figure out when you can reschedule the meeting.
Using ActiveCampaign's powerful integrations with Slack and Calendly, get notified when a contact cancels their appointment. Use Personalization tags in the message so you have all the information you need at your fingertips to reach out and reschedule.
Here's how this automation works:
1. The contact enters the automation when they cancel their Calendly appointment, updating their appointment custom field
2. A Slack message is sent to your team.
NOTE: The trigger is indirectly controlled by your Calendly integration because when a contact cancels a meeting, the custom field containing the appointment date is erased. You will need to be mapping this data from Calendly to ActiveCampaign.
NOTE: You will need to set up the specific Slack channel you want the message to go to on the automation action itself. You will also need to personalize the message with the fields you want to appear in the message.
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