ActiveCampaign Multi-Regional Data Centers
Our guide to everything you need to know about our data centers
Our multi-regional data centers help improve global accessibility for our diverse customer base spanning over 170 countries
This location-based approach means our customers have the invaluable advantage of data residency in a location that’s strategically aligned with their operational needs.
Our multi-region data centers provide better stability and give you more control over your data. We’re committed to safeguarding customer trust and going above and beyond industry standards. Our secure data infrastructure sets our customers up for global success with a robust and reliable digital foundation that’s designed with their regional needs and goals in mind.
We currently have data center locations across three major regions:
- the United States
- the European Union
- the Asia Pacific Region
This article explains where Contact Data can be hosted by ActiveCampaign and how you can find where your Contact Data is hosted.
Please read and review our Multi-Regional Data Hosting Policy for a detailed description of what ActiveCampaign can and cannot host in a specific location.
Frequently Asked Questions
How will current customers or partners know if they are eligible for one of the new multi-regional data centers?
How will I be notified that I am migrating to a new data center?
What are the benefits of a multi-regional data center?
The primary benefits are:
- Enhanced Stability and Control: By opting for regional data storage, you gain greater stability and control over your contact data. This means a smoother and more reliable experience with ActiveCampaign.
- Simplified Data Flows: Our EU-U.S. Data Privacy Framework certification ensures safe data transfers to the U.S., without needing additional protective measures like Standard Contractual Clauses, transfer risk assessments, or supplementary measures. Your compliance efforts are simplified. Learn more about the Data Privacy Framework here.
Can I pick which data center my data is stored in?
If I sign up for a trial, where will my data be hosted?
What are the implications for my data processing agreement?
Customers can still choose to sign ActiveCampaign’s Data Processing Addendum (“DPA”) via their account settings. If you have already entered into a DPA with ActiveCampaign, this will continue to govern.