Kicking Off Year 3 of ActiveCampaign’s Customer Advisory Board

Bringing real customer voices into product strategy

As we enter the third year of ActiveCampaign’s Customer Advisory Board (CAB), we're doubling down on a program that brings customer insight directly into our product strategy. Our CAB members have helped shape hundreds of improvements to our platform, many now essential to how thousands of businesses use ActiveCampaign every day. Their input pushes us to build better, move faster, and stay focused on what matters most to our customers.

We’re excited to welcome our new cohort of CAB members, with a mix of returning voices and new perspectives. For those unfamiliar, our CAB is made up of some of our most engaged customers and partners across regions, industries, and company sizes. Members provide feedback, share ideas, and help influence our roadmap and customer experience. This year, we’re also introducing a Partner Advisory Subcommittee, a dedicated space for partners to share feedback and help guide how we support and grow our partner ecosystem.

Our CAB meets regularly with our leadership and broader team, and they are given opportunities to test new features and bring critical insights into our customer journey. This year’s cohort brings deep platform expertise and represents industries including education, technology, finance, marketing, e-commerce, media, healthcare, agencies, nonprofit, and more. They’ll play a key role in shaping what’s next for ActiveCampaign, and we’re excited to keep building alongside this group!

Meet the 2025–2026 Customer Advisory Board cohort:

We’re grateful for this group’s commitment to ActiveCampaign, and we’re excited to partner with them to shape a better experience for every customer.

Interested in applying for our next cohort of Customer Advisory Board members? Send us a note at customeradvisoryboard@activecampaign.com.

Ready to take ActiveCampaign for a spin?

Try it free for 14 days.

Free 14-day trial with email sign-up
Join thousands of customers. No credit card needed. Instant setup.