Integration Overview: Send Google review requests by text or email when an ActiveCampaign tag—such as “job-complete”—is added to a contact. ReviewNudger manages timed follow-ups, private feedback, review monitoring, and responses.
Is This Integration Right for You?
- Home-Service Businesses and Trades: Automatically request reviews after completing a job without relying on technicians or office staff to remember.
- Salons and Wellness Studios: Follow up with customers at the right moment and encourage them to share their experiences.
- Clinics and Professional Firms: Build a steady review-request process using customer information and activity maintained in ActiveCampaign.
Why Use the ReviewNudger Integration?
Ask for Reviews at the Right Moment
- Use an ActiveCampaign contact tag to start a review request as soon as a job or appointment is completed, when the customer’s experience is still fresh.
Automate Follow-Ups Without Over-Messaging
- Schedule follow-up messages with custom timing and copy. ReviewNudger automatically stops the sequence when the customer clicks through, submits feedback, or opts out.
Collect Private Feedback
- Give dissatisfied customers an opportunity to share private feedback, including an optional photo, so your team can understand and address concerns. Every feedback path still provides access to the public review link.
Key Features of the ReviewNudger Platform:
- Send text and email review requests from your business’s own number.
- Create multi-step follow-up sequences with configurable messaging and timing.
- Collect private customer feedback with optional photo uploads.
- Monitor new reviews and prepare responses from one place.
- Display recent reviews on your website using an embeddable review widget.
Key AI Features of the ReviewNudger Platform:
- Generate AI-drafted responses to new Google reviews for your business to review and approve before publishing.
- Optionally automate review responses by star rating according to your preferred schedule.
