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Integrate Spoki with ActiveCampaign

Integrate Whatsapp in your marketing automation strategy and communicate effectively with your customers thanks to the integration with ActiveCampaign automations

There are two different ways to integrate Spoki with ActiveCampaign:

1. Spoki CX App in Automations​: You can add a Spoki task step anywhere in your AC automations - offering great flexibility and making sure you send the WhatsApp message at the perfect time.

Spoki CX App Actions:

  1. Send WhatsApp message via Spoki
  2. Start WhatsApp Automation in Spoki
  3. Create or Update Contact on Spoki

How to integrate CX App: From within Automations, click the + sign to Add a New Action, then click CX Apps in the left panel.

2. Spoki Webhook in Automations​​: You can add a Webhook step anywhere in your AC automations with a Spoki Automation url (it will be generated from Spoki as AC Trigger).

Sell more

  • Build a strong relationship with your customers by sending relevant and timely WhatsApp messages.Use automations to send informative material about your products or services, do some customer care after or before a purchase, alert of an abandoned cart, ask for a review, offer a promotion, upsell and cross-sell, send transactional messages and much more

    • Effectively engage your customers

  • WhatsApp is the most direct and most efficient way to communicate with your customers. With an open rate that nears 100%, you will have the mathematical certainty that your communications come to your customers.You will no longer have the feeling of void talking and your messages will no longer be straws in the wind.

    • Better brand experience

  • Using whatsapp in your communication with your customers allows you to emerge as an innovative brand. Your client will experience an entirely new experience, which responds more to his needs and habits. It will therefore be easier to be recognized as TOP OF MIND from your customers, greatly improving the perception of your brand.

    • Features

    • Send information material on your products and services. It is possible to attach images, PDFs, GIFs, audio and video.
    • Take care of your customers through their favorite communication channel. They will be more happy to interact with you.
    • Recover 20% of abandoned carts with a Whatsapp reminder even by encouraging your customer with a small discount.
    • Make an offer before or after a purchase to your best customers and make them come back more often to buy from you.
    • Keep your customer updated on the status of the order and on the shipment in a completely automatic way.
    • Ask for a review after a purchase, you will increase your brand's perception to new customers.

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    How it works

    Spoki uses official WhatsApp APIs. Spoki ActiveCampign integration allows you to automate and use Whatsapp in your marketing strategy. You can interact with your customers in a completely new way, adding buttons on your pre approved template messages. The feeling of a direct two way direct communication channel is unparalleled. Your customer experience will never be the same.

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    Resources to get you started

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