ActiveCampaign Legal Policies

Make sure you're using your ActiveCampaign account correctly by consulting our terms of service, guarantee, and legal agreements below.

Terms of Service

These Terms of Service (“Terms”) apply to your access to and use of the websites, applications and other products and services, including email services, trainings, events, marketing services, review and message boards...

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Privacy Policy

ActiveCampaign, LLC (“ActiveCampaign”) provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to...

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Acceptable Use Policy

All ActiveCampaign customers must follow this Acceptable Use Policy (“Policy”) when they access or use our websites, applications, and other online products and services, including email services, marketing services...

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Consent Policy

It is important that you obtain consent from your customers and prospective customers prior to sending text and email marketing messages using the ActiveCampaign service. Obtaining consent is not only common courtesy...

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Anti-Spam Policy

When having subscribers subscribe you must ensure that they know you will be sending them emails. You should also let them know how frequently they can expect to receive emails. By having this information up front and easy...

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MAP Policy

ActiveCampaign understands that resellers invest resources and capital into adding value to ActiveCampaign’s suite of web-hosted marketing automation solutions ("Services") with their own set of features and solutions

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Cookie Policy

Our Privacy Policy explains how we collect and use information from and about you when you visit our website, create an account with us, use our platform, or otherwise interact with us. This policy explains more about how...

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Conversations Terms

The ActiveCampaign Conversations Terms and Conditions (these “Terms”) is an agreement between ActiveCampaign, LLC, a Delaware limited liability company (“ActiveCampaign” “we” or “us”), and you

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Service Level Agreement

This Service Level Agreement applies to ActiveCampaign, LLC (“ActiveCampaign”) customers with active enterprise level subscriptions to ActiveCampaign’s Services (each, a “Client”).

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SCCs

The GDPR Standard Contractual Clauses (the "SCCs") below are between an EEA Controller and a non-EEA Data Processor. If you have signed a Data Processing Addendum (the "DPA") to the ActiveCampaign terms of service and wish to execute the SCCs...

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DPA

The Data Processing Addendum (the "DPA") below is a template and is provided solely for convenience to allow current and prospective customers the ability to view these terms prior to execution. The template below is not...

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