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Integrate FuseDesk with ActiveCampaign

Win new customers and keep customers happy with FuseDesk's Help Desk and Messaging Platform for ActiveCampaign

Easily connect FuseDesk to ActiveCampaign and meet your prospects and customers where they are whether that be Email, Help Desk, Support Ticketing, Live Chat, SMS, Facebook Messenger, and beyond!

There are two different ways to integrate with ActiveCamapign

  • FuseDesk for ActiveCampaign Automations: Easily create a new FuseDesk Case right from ActiveCampaign by using FuseDesk's native app from the Actions section in an Automation. Setup your trigger and your case will be created assigned to the right team member in the right department!
  • FuseDesk Help Desk and Messaging Platform: Leverage the power of FuseDesk's deep ActiveCampaign integration to view your contacts right on cases and chats in FuseDesk, save all FuseDesk case activity back to their contact record in ActiveCampaign, and more.

FuseDesk for ActiveCampaign Automations:

  • Create FuseDesk Cases with Ease: Use the Create FuseDesk Case action to create a case directly in FuseDesk from an ActiveCampaign Automation. Follow up on leads. Convert more prospects. Delight your customers.

  • Personalize Your FuseDesk Cases: Easily personalize your FuseDesk cases with ActiveCampaign contact merge fields like name, email, phone, custom fields, and more. Provide your team with the right information to convert more prospects and delight your customers.

  • Tag Your FuseDesk Cases from ActiveCampaign: Organization and Automation. Not only can you assign each case you create to the right department and the right rep in FuseDesk, but you can assign tags to your FuseDesk Cases right from ActiveCampaign.

  • How to integrate: From within Automations, click the + sign to Add a New Action, then click CX Apps in the left panel.

FuseDesk Help Desk and Messaging Platform:

  • Empower Your Sales and Support Teams with ActiveCampaign Contacts: With your FuseDesk app connected up to ActiveCampaign, you’ll be able to FuseDesk will automagically link up emails, cases, chats, and more to your ActiveCampaign contacts. Empower your teams to know who they're helping to close more deals faster and delight your customers with ease.

  • Leverage ActiveCampaign Automation in your Integrated Help Desk: Run ActiveCampaign Automations and apply ActiveCampaign Tags to Contacts right from FuseDesk cases, chats, and automations. FuseDesk's deep ActiveCampaign integration enables your team to convert more prospects and support more customers as you scale.

  • Empower Your Team with ActiveCampaign Saved Responses and Custom Fields: Keep it Human with a personal touch. FuseDesk easily imports your ActiveCampaign “Saved Responses” as FuseDesk Email Templates and empowers your team to use all of your ActiveCampaign merge fields and custom fields in your FuseDesk email and note templates.

  • How to integrate: Please login to your FuseDesk account to integrate with ActiveCampaign.

Features

  • Automagically link up FuseDesk emails, cases, chats, and more to your ActiveCampaign contacts
  • Import and use your ActiveCampaign “Saved Responses” as FuseDesk Email Templates
  • Leverage all of your ActiveCampaign merge fields and custom fields in your FuseDesk email and note templates
  • Run ActiveCampaign Automations on Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Apply ActiveCampaign Tags to Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Save all of your FuseDesk case history (notes, emails, chats) to the ActiveCampaign contact’s activity

Try ActiveCampaign for free

Instant set-up. No credit card required.

Convert More Prospects and Delight Your Customers with FuseDesk for ActiveCampaign

FuseDesk comes ready for email, phone, live chat, Facebook Messenger and SMS text. No need for costly add-ons. Text or chat live with your customers. See complete customer profile, what channel they’re on and the most relevant history. Two-way ActiveCampaign integration means more powerful profiles, templates and automation. Contacts and case histories stay in sync.

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Resources to get you started

What Is Conversational Marketing, and How Can You Do It Well?

Conversational marketing takes advantage of the power of one-on-one conversation that can answer your audience's questions in real time.

11 Conversation Automations to Get You Talking

Conversations is a powerful tool that helps you connect with your contacts right at the moment they're browsing your website.

Conversational Marketing & Live Chat Software

Live chat software, email, and a unified inbox let you connect the conversations you have with customers directly to ActiveCampaign. Try Conversations for free.

Bring your imagination to life with the ActiveCampaign API.

Go to Developer Portal 

Try ActiveCampaign for free

Instant set-up. No credit card required.