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Integrate FuseDesk with ActiveCampaign

Win new customers and keep customers happy with FuseDesk's Help Desk and Messaging Platform for ActiveCampaign.

Easily connect FuseDesk to ActiveCampaign and meet your prospects and customers where they are whether that be Email, Help Desk, Support Ticketing, Live Chat, SMS, Facebook Messenger, and beyond!

Empower Your Sales and Support Teams with ActiveCampaign Contacts

With your FuseDesk app connected up to ActiveCampaign, you'll be able to FuseDesk will automagically link up emails, cases, chats, and more to your ActiveCampaign contacts. Empower your teams to know who they're helping to close more deals faster and delight your customers with ease.

Leverage ActiveCampaign Automation in your Integrated Help Desk

Run ActiveCampaign Automations and apply ActiveCampaign Tags to Contacts right from FuseDesk cases, chats, and automations. FuseDesk's deep ActiveCampaign integration enables your team to convert more prospects and support more customers as you scale.

Empower Your Team with ActiveCampaign Saved Responses and Custom Fields

Keep it Human with a personal touch. FuseDesk easily imports your ActiveCampaign "Saved Responses" as FuseDesk Email Templates and empowers your team to use all of your ActiveCampaign merge fields and custom fields in your FuseDesk email and note templates.

Your Case History in ActiveCampaign

All of your FuseDesk case history - like notes, emails, and chats - are saved back to your ActiveCampaign contact records enabling your team in ActiveCampaign to see all the correspondences with your prospects and customers regardless of platform. That means your Facebook Messenger chats, SMS chats, email conversations, live chats, and more are all saved back from FuseDesk to ActiveCampaign!

Lite Plan and Above

  • Automatically link up FuseDesk emails, cases, chats, and more to your ActiveCampaign contacts
  • Import and use your ActiveCampaign “Saved Responses” as FuseDesk Email Templates
  • Leverage all of your ActiveCampaign merge fields and custom fields in your FuseDesk email and note templates
  • Run ActiveCampaign Automations on Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Apply ActiveCampaign Tags to Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Save all of your FuseDesk case history (notes, emails, chats) to the ActiveCampaign contact’s activity
  • Easily invite your existing ActiveCampaign Users to log into FuseDesk as a rep
  • Link FuseDesk case history to the right ActiveCampaign User in ActiveCampaign

Try ActiveCampaign for free

Instant set-up. No credit card required.

Better customer experiences made simple.

FuseDesk comes ready for email, phone, live chat, Facebook Messenger and SMS text. No need for costly add-ons.

Platinum Skin Care

"I can pull up a customer here and I can see how much money they’ve spent, what they’ve ordered previously. That is way more information than I ever thought possible, to be connected like that, and it is nothing but helpful."

— Jennifer Tilney, Platinum Skin Care

Read more of Jennifer's story 

Resources to get you started

What Is Conversational Marketing, and How Can You Do It Well?

Conversational marketing takes advantage of the power of one-on-one conversation that can answer your audience's questions in real time.

11 Conversation Automations to Get You Talking

Conversations is a powerful tool that helps you connect with your contacts right at the moment they're browsing your website.

Conversational Marketing & Live Chat Software

Live chat software, email, and a unified inbox let you connect the conversations you have with customers directly to ActiveCampaign. Try Conversations for free.

Bring your imagination to life with the ActiveCampaign API.

Go to Developer Portal 

Try ActiveCampaign for free

Instant set-up. No credit card required.