Apps and Integrations
Apps and Integrations Forms Delighted
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Integrate Delighted with ActiveCampaign

Automatically trigger customer surveys based on events within ActiveCampaign

Capture feedback throughout the customer journey

  • Surface critical feedback at any moment along the customer journey in ActiveCampaign. With the ability to trigger based on present events, as well as custom tags, the possibilities for when and where to surface feedback are limitless.

    • Out-of-box reporting to dig deeper

  • Delighted captures all responses and metadata from the surveys sent through ActiveCampaign, enabling your team to access Delighted's user friendly reports and dashboards. Trigger surveys and analyze feedback all directly within the Delighted platform.

    • Put jet fuel into your company's growth

  • Brands that focus on CX feedback see 1.4x more growth, and 1.6x greater LTV from their customers.

    • Help Doc: Connect Delighted to ActiveCampaign

    Features

    • Collected feedback about a recent purchase by triggering transactional surveys after a customer makes a purchase via your online store
    • Effectively monitor customer support team performance via automated CSAT surveys after Help Desk interactions
    • Understand why customers fell off a deal cycle by triggering surveys after deals are marked as lost
    • Build a loyal following by setting up ongoing NPS surveys for existing customers and surfacing (as well as replicating) common behaviors amongst retained accounts
    • Collect feedback after important events, ranging from conferences to college move-in days

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    The Easiest Way to Collect Customer Feedback

    Automatically trigger Delighted surveys following key moments in the customer journey - whether that's following a deal closing, product being purchased, support interaction, or thousands of other potential events. Delighted's full suite of features - ranging from distribution to analysis - perfectly compliments CX automation in ActiveCampaign.

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    Resources to get you started

    How to Make a Good Form (Without Scaring People Away!)

    If your forms have a bad user experience, you're losing out on business. Read our tips and tricks for creating high-converting forms.

    How do I embed a form on my site?

    In this article, we'll show you how to embed a form to your site using form code. The instructions illustrated below use an inline form, however, this document can be used for any form type.

    How to create a form

    ActiveCampaign forms can be used as a way to help you grow your contact database. This article discusses effective tactics for pulling the right data from your audience using our forms.

    Bring your imagination to life with the ActiveCampaign API.

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    Try ActiveCampaign for free

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