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Integrate Twilio SMS with ActiveCampaign

Combine powerful SMS marketing with the power and agility of customer experience automation

SMS is crucial for an effective customer engagement strategy, and backed by ActiveCampaign’s CXA platform, it’s proven to reach the right customer with the right message, wherever they are.

Powerful SMS & powerful CXA

CXA-backed SMS does more than just send automated messages, it makes it easier to connect 1:1 with your customers. Provide an exceptional experience that can guide each customer along their individual journey with relevant content just for them.

Connect with customers across channels

Add Twilio SMS to your messaging channels to directly connect with customers on the device they take with them on the go. Track each contact’s behavior within ActiveCampaign, and depending on their action (or inaction), kickoff an automation workflow to send them a text, an email, or otherwise engage them on the channel they prefer.

Stack your tools for success

Add flexibility to your SMS strategy by connecting Twilio and ActiveCampaign in just a few easy steps. Send important notifications about order status, appointment reminders, all from one place to build a strong relationship with your customers.

Lite Plan

  • No available Lite Plan features

Plus Plan and Above

  • Send SMS messages to a contact moving through an automation
  • Automatically trigger SMS messages based on any action
  • Reach your customers and contacts wherever they are with Twilio international SMS
  • Connect multiple Twilio accounts and projects to your ActiveCampaign account

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Recommended Recipes

Save time with these pre-built automation templates

Automatically send an SMS message using Twilio when a contact subscribes to a list Twilio: Automatically send a text to contacts when they make a purchase Automatically send an SMS message using Twilio on a specific date Send an SMS message using Twilio after a goal is completed Send an SMS message using Twilio after a contact submits a form 

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Resources to get you started

Beyond Email: A Guide to All of Your Marketing Messaging Options

In marketing, there’s more than one way to convey a message to your audience. Beyond email, ActiveCampaign features a variety of messaging methods that can easily be combined with personalization to great effect. Here's your guide to them all.

Guide to Getting Started with SMS

Sending texts to your contacts can be a very impactful way to communicate quickly. Be sure to set up your lists and automations carefully. Learn more in our guide below.

How to send SMS messages to your contacts

In this article, you’ll learn how to create and send an SMS message to your contacts.

Bring your imagination to life with the ActiveCampaign API.

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Try ActiveCampaign for free

Instant set-up. No credit card required.