Rethinking Cron Management…

As we are developing the new versions of both Email Marketing and Help Desk we have put a great amount of detail into usability.  The term usability is often used to simply describe the user interface.  But, the term encompasses a much larger area of software development.

A specific case in our recent development is cron management.  A number of our applications require you to setup a cron job.  In some cases you may need to setup 3 or 4 cronjobs depending on the features you are using.This is something that can be a pain for our users.  Once you setup the application you should not have to do more work when you start using a feature or purchase an add-on.  Thus we are designing our new cron management feature.  Our new cron management feature serves 2 primary purposes:

  1. Ability to have a single cron – yet have different timed events.  This means that while you will only have one cron that you have to setup, our software can choose to execute different actions at different time intervals.
  2. Improve the process of expanding your application and upgrading.  With this new feature in place you will not need to manually add any crons or events if you wish to use extra features, new add-ons, etc..

Those 2 purposes are the primary objectives of this feature and a great example of improving usability.   This feature will debut in Email Marketing 5 and Help Desk 3.

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  • Heiko Garbe

    Hi Jason,

    will this updated cron management works for linux and windows systems?


    • Ya – you will still need to setup a cron or scheduled task. But the mgmt part along with only needing to setup a single cron/sched task is where the benefit will be.

  • u see here we using only demo version of your email marketing software(‘”). i checked all thru the our domain(“”) for the cron setup n management but i didnt find it. how will setup the cron in our domain… please reply me…..

    • Jason

      Since you are using our hosted version crons do not apply to you. You do not have to worry about any of those things as we take care of everything with the hosted version.