Test your email design in Gmail, Outlook, iPhone, iPad, and more!

A number of years ago we released our email testing tool that allowed you to test your email designs against all the popular email clients.  We were looking to provide greater accuracy and to add true mobile (phone & tablet) testing. In order to accomplish that we rolled out a whole new compatibility testing feature with a new system that is screenshot based.

You can now test your email design to see how it will look when opened in:

  • Outlook 2003, 2007 , 2013
  • Gmail
  • Outlook.com
  • Yahoo Mail
  • Apple Mail
  • iPhone
  • iPad

There are couple important adjustments with our new compatibility preview feature:

  • Monthly accounts get 5 free testing credits per month
  • Free accounts & credit based accounts do not get free testing credits
  • Test credits can be purchased in bulk starting at $1/test with steep discounts when purchasing in bulk
  • We are planning on rolling out more email clients in the future

Coming Soon: Site & Event Tracking

Learning more about your contacts

We already have a wealth of data about your contacts interactions with the email campaigns you send.  Clicks, opens, forwards, social sharing, etc.. Not that long ago we also added the ability to find personal details such as their gender, age, location, interests, and more simply based on their email address.  This led to some pretty powerful segmenting & automations based on contact data.

Once again we are going to extend this whole idea a step further…  Our new site & event tracking will start to help cover your contacts interactions outside of an email or social space.  We will enable you to create marketing logic that is based on their actions on your web site, within third party services, and even in any custom app you have written or manage yourself.

Site tracking: utilizing your contacts history & actions on your site

Similar to analytics platforms like Google Analytics, we provide you with a small snippet of Javascript that you include on your site.  You can simply copy/paste that code into your site.

Once the tracking code is in place we will start to log all of your site traffic.  We capture details like the URL, referring URL, Google Campaign Tags, Browser, Mobile vs Desktop, GEO info, etc…  All of this information is stored in a highly scalable manner that is secured for your account.

When a visitor signs up on your site, fills out a form, etc.. we will determine their email address.  You can also specify the email address of the visitor on pages such as shopping carts, membership panels, account settings pages, etc.. Basically any page that you know they are logged in or provided an email address on.  Once we identify the visitor with an email address all of their past history on your site (and future history) will be related to that email address.

Event tracking: Logging and utilizing specific events that a contact makes

In addition to site tracking we will have event tracking.  While site tracking tracks all page visits to any given site, event tracking tracks specific actions from your site or any app/script.

Some examples of event tracking that we use include:

  • Signups
  • Upgrades
  • Downgrades
  • Cancelations
  • Billing Errors
  • User Actions (creating a list, sending a campaign, viewing reports, etc..)

You can of course define your own events that are specific to your business & needs.

The possibilities are endless as you get to define what the event is and choose when to record an event.

What you can do with all this data

By capturing all this data and relating it to an email address you have some pretty amazing options available.  Automated series, segments, personalization, conditional content, all benefit immensely by having additional data available.

We plan on incorporating site and event data into the following areas:

  • Automated Series
  • Automated Actions
  • Segments
  • Personalization
  • Conditional Content
  • Contact View

So you could create an automation that waits for someone to visit a page 3 times, have signed up for a trial of your service, all while using a mobile device to target them with a sales cycle focused on them.  The possibilities of using the data from site & event tracking is truly exciting.

When will this be available?

Tracking work (and the infrastructure to support it) is already complete.  We are currently playing around with this for our own marketing needs while we finish the interface.  We expect to start rolling it out to some clients in the near future (likely weeks to a month)  To start it will be available in automated series and then we will start rolling it out as an option in segments, personalization, conditional content, etc…

Your feedback

Have any ideas or usages that you want to be capable of doing with this type of data?  Let us know.

A new way to share templates

In the past we had a method where you could export and import templates.  It utilized an XML file that only ActiveCampaign could read.  With the release of our new email designer we have been running without an option to export and import templates and our users made it apparent that they wanted that capability back.  As of today you can easily share templates with a simple link.

Sharing a template

Go the the template list page and hover over the template you wish to share.  You will see a “Share” link.

Once you click on the share link you will get a secure URL for sharing the template.  Simply send that URL to whoever you wish to share with.

If you go to the URL you will simply see a preview with details on how to add it to an account.  To add it you would just click “Or import a template” from the add template modal.

We just made marketing automation easier with “automated series”

For years we have had automation options within our marketing platform.  But until now we have always felt as if they were hard to find, and even worse, hard to manage over time.  So we decided to make it easier to manage and added a whole bunch of new automation features along the way.

A visual work flow

You can now easily create in-depth automations that include any number of actions and that can split off with conditional branches.

The power of “wait for” and now “wait until”

“Wait for” is an option that allows you to wait a certain number of hours, days, weeks, etc… between actions.  This is a common option for auto responders (wait X hours after subscribing to send the responder)  You still have the power of “wait for” but now you also have “wait until”   This new option allows you to have further actions happen only when conditions you set are met.   So you could wait until a contact has completed a specific action, has a contact field with certain values, etc..

Branching based on conditions

You can at any time in your series branch off into different sets of actions based on conditions you set.  This could include past actions/interactions that the contact completed, ERJA/EGEO data, or any custom fields.

New automation actions

In addition to the new “wait until” option we have added other actions including the following:

  • Add note (have a custom note added at any time in your automated series)
  • Notify someone (email specific people about the contact at any time in your automated series)
  • Initiate webhook (POST the contact’s information to a specific URL at any time in your automated series)
  • Start or end a different series
  • Subscribe/unsubscribe from lists
  • Update any custom fields

What’s next & your feedback

This is just the start of what we have planned.  There are some exciting new features we will be rolling out in the future that will allow you to automate and improve your marketing by connecting up with your site, applications, and more…

If you have any feedback on what you would like to see added, ways you wish to automated your marketing, etc… we want to hear from you.  Add your comments to the bottom of this page or shoot us an email anytime at help@activecampaign.com

View & restore to past revisions of your email campaigns & templates

All accounts now have access to a new feature called revisions.  With revisions you have a log of your 50 most recent changes/saves of your email.  This is available both for email campaigns and templates.

When editing a campaign or template you will see a revisions option in the upper right.  Click that to view a history of past revisions.  You can then view the revision and/or restore to a specific revision.  We save a revision every couple minutes while you edit your email or template.

Something we have been working on….

More details & screenshots coming soon…

Etsy + ActiveCampaign = The complete Etsy email marketing solution

Etsy is an incredible site for creative artists to sell their creations.  As we love to help small businesses grow – what could be better than helping Etsy stores keep in touch with their customers while increasing their product sales?

We set out to create a total marketing experience for Etsy.  No copying/pasting of customer information.  No manually adding your featured products to newsletters.  Easily connect your store to ActiveCampaign to keep in touch with your customers and promote select products from your store.  You can save time & improve your sales with our Etsy marketing tools.

Keep in touch with your customers

Your customers information will automatically be added to ActiveCampaign.  This allows you to send them newsletters, automated order thank you’s, and more!

Send emails & newsletters that have your products embedded

With any email or newsletter you send you can easily include live product data from your Etsy store.  Connecting your Etsy account with ActiveCampaign takes only a couple of clicks.

A quick preview of how you can create custom templates for the new email designer

We will be including many new email templates when we release the new email designer. But what if you wanted to have your own custom email template that utilizes all of the new email designer functionality?  Just like the email designer – we made this easy to do.

(If you haven’t watched our first preview video I would suggest watching that first)

When creating a custom template you need to think about 3 different things:

  1. Editable Regions = These are the regions that content can go into. Users will be able to add and move content blocks within these regions.
  2. Style Regions = These are the style regions that your users will see when they click “style options” in the campaign designer.  They can adjust the background, font, etc… on whatever region you set.  Regions can be set on any block such as a td, div, etc..
  3. Content Blocks = These are the actual blocks of content.  Think of it as your filler content.  Content blocks can be edited (or deleted) by your users.
We will have full documentation prior to release on all the options available to template designers.  Here are some notable items to be aware of though:
  • The template designer has the same capabilities of the campaign designer with adding content
  • Create any number of themes per template
  • You can enter custom CSS for each theme
  • When viewing your template you can click anywhere and quickly add CSS for what you clicked on (our CSS helper will add the proper class name for you)
  • We will auto resize all of your images based on the block that you upload or drag/drop in (although you do have the option to set a fixed size)
  • Inline styles are taken care of for you (so no need to code with inline CSS)
  • We will automatically set a lot of the mobile/responsive CSS classes required to have a mobile version of your email. You can then tweak as desired
  • You can quickly switch between design & source modes
  • We will tell you if there are any issues with your code (including the line number)
  • Full testing capabilities (send test, spam filter testing, etc..) while you edit your template


“Subscribers” have become “Contacts”

Today we rolled out an important change to our platform. In an effort to make email marketing more understandable and closer to our clients, we decided to change the way we address your contacts. They will no longer be called “Subscribers” in the system, but “Contacts”.

A couple of things worth knowing:

  • Subscribers are from now known as Contacts
  • Opted-in subscribers will now be “confirmed contacts”
  • If a contact does not have a name we will refer to them as “Recipient” for any personalized content
  • The API has changed to reflect this update. Old API calls will continue to work as they did before.
  • Your existing Web Hooks will still work as expected.

A new subscriber/contact list page

Today we released a new version of our subscriber list page (which we will be referring to as “Contacts” in the near future)

In our on-going mission to help you know your subscribers at a deeper personal level, we are now including personal details about them right in the list view.  This includes:

  • A photo of your contact is shown when available
  • The location of the contact is shown when available
  • Social profiles (Twitter, Facebook, LinkedIn) are shown when available.  (currently requires you to subscribe to ERJA)
  • You are able to email a single contact directly form the contact list page
  • Custom fields (that you choose to show on the list page) are now shown under the contact.  This allows you to show many more fields in a clean & easy to read format.