Preparing for an interview with ActiveCampaign

ActiveCampaign is committed to providing a fair and equitable hiring experience for all candidates, and we believe that starts with transparency. This page was created with the goal of setting expectations and preparing you for your candidate journey.

Phase 1

Initial steps

  • Application

    Once you’ve identified an opportunity that interests you, submit your application for our Talent Team to review. We’re eager to learn more about you and your experiences and, if there’s alignment with a current opportunity, we’ll be in touch for an introductory call. If not, keep an eye on our careers page as we are always looking for new talent.

  • Talent communications

    During your interviewing process with ActiveCampaign, you will get to speak and meet with many of our great staff members. Your dedicated Talent Partner will help you navigate the interview process and a Coordinator will cover the logistics and scheduling of your interviews.

  • Introductory call (with talent partner)

    If your application is a match, a Talent Partner will reach out to schedule an introductory phone call. This is a two-way conversation to explore your experience, answer your questions about ActiveCampaign, and discuss the role. At ActiveCampaign, we actively use AI to drive efficiency and innovation in everything we do. You can expect your Talent Partner to ask about your proficiency with AI and how you incorporate it into your workflows. Regardless of the outcome, we will always keep you updated on next steps.

  • Hiring manager call

    This step is sometimes conducted over video and during this call you can expect to discuss your experience in-depth as well as the scope of the role that you applied for. The Hiring Manager is your resource for any questions that you have about the responsibilities and expectations of the position as well as questions about the team dynamic.

Phase 2

From meeting the team to making the big decision

  • Interview with the team

    The panel is usually two to four hours worth of interviews and can be broken up over multiple days if needed. You will be speaking with a carefully curated team of panelists (one or two at a time) that you would potentially be working with on a regular basis. This is an opportunity for our teams to learn about your experience and how you embody The AC Way Factors of Success- the guiding principles we use company-wide to ensure performance excellence.

  • Hiring assessment

    At ActiveCampaign, working well with AI is part of how we all operate, so every candidate completes a hands-on exercise as part of our interview process. We ask for this because seeing how you actually work tells us far more than a conversation can. The exercise is tailored to the role: if you’re interviewing for Engineering, Product, or Design, it’s a more technical exercise built around your craft, and for other roles it’s designed around the kind of work you’d do here. We’re not looking for perfection or technical depth in every role. We want to see how you think, how you use AI to get to a better result, and how you apply your own judgment along the way.

  • Hiring team debrief & decision

    After completing all portions of the interview process, our hiring team will debrief in order to come to a final hiring decision. Because this debrief process requires coordination of multiple schedules, it can take up to ten days for you to receive a response back on a decision. Depending on the role, you may be asked to conduct an additional meeting.

  • Talent partner touchpoint

    If selected for the position, your Talent Partner will schedule a phone call to discuss the offer details and ensure alignment. If not selected for the position, your Talent Partner will inform you of this update and is open to a conversation to share constructive feedback to help you better prepare for future interview opportunities.

Phase 3

Welcome aboard: guiding you to a smooth start

  • Offer & pre-employment

    You will receive your official offer letter documents for signature. Once we have received your signed copies, we will begin the pre-employment process where you will receive directions to complete your background check and request professional references.

  • New hire onboarding

    ActiveCampaign is excited to bring a virtual New Hire Onboarding to all regions. New hires will be invited to join a mix of zoom and recorded sessions throughout the week. Our Employee Onboarding team will conduct various sessions covering three main pillars: ActiveCampaign the Company, ActiveCampaign the Product, and ActiveCampaign the Customer. You will meet with members of our IT team to complete equipment setup, as well as members of our People Team to deep dive into our complete benefits plans and how to enroll. Along with these sessions, you will learn about our Diversity, Equity, and Inclusion priorities and opportunities.

Frequently asked questions

  • How can I request interview accommodations?

    ActiveCampaign is committed to cultivating an inclusive culture and we want to be sure to accommodate the needs you have during your interview process. To request interview accommodations please notify a Talent Team member and we will connect you with our trained staff who will confidentially discuss your accommodation options.

  • Can I apply for more than one job?

    Yes, you can apply for more than one job if you feel your experience aligns with more than one of our openings. If our Talent Team feels that your experience better aligns with another open position, they will get you in touch with the appropriate TA contact and hiring process to explore further.

  • How long can I expect each call or interview to last?

    Meeting lengths vary by opening, but typically each meeting is 30–45 minutes. If you’re presenting an assessment or portfolio, the meetings could be up to 60 minutes. Your total interview panel time can vary between 2–4 hours.

  • Why do certain roles provide compensation information while others do not?

    ActiveCampaign is committed to equitable compensation practices. For positions within the United States, the salary range offered corresponds to location-based pay, as determined by the specific location of the job posting and applicable legal requirements.

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