This page provides information about the Sub-processors that are authorized to process Personal Information for ActiveCampaign’s Services. Terms used on this page, but not explicitly defined, have the meaning outlined in our Terms of Service or the Data Processing Addendum established with you, the Client.
Sub-processors
| ENTITY NAME | APPLICABLE SERVICES | Location |
|---|
Infrastructure Sub-processors
| Amazon Web Services | Data Storage Service | United States, European Union, Australia |
Network & Data Warehouse Sub-processors
| CloudFlare | Network Service | United States |
| Snowflake | Data Warehouse Service | United States, European Union, Australia |
Customer Support Sub-processors
| Zendesk | Customer Support Service | United States |
| Zight (formerly CloudApp) | Customer Support Service | United States |
Feature Specific Sub-processors
| Twilio | SMS Delivery Service | United States |
| Amazon Web Services (AWS Bedrock) | Artificial Intelligence Service | United States |
Depending on the geographic location of the Client, and the nature of the Services provided, ActiveCampaign may also engage one or more of its affiliates as Sub-processors to provide sales, account and engineering support with respect to the Services.
Affiliates
| ACTIVECAMPAIGN AFFILIATE | Location |
|---|---|
| ActiveCampaign Ireland Limited | Ireland |
| ActiveCampaign Australia Pty Limited | Australia |
| ActiveCampaign Brasil LTDA | Brazil |
| ActiveCampaign Costa Rica S.R.L. | Costa Rica |
| ActiveCampaign Poland sp. z o.o. | Poland |
| 11 Tecnologías, S. de R.L. de C.V. | Mexico |
