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ClickSend SMS + ActiveCampaign integration 

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Integrate ClickSend SMS & MMS with ActiveCampaign

Easily send automated and two-way SMS and MMS with ActiveCampaign by setting up triggers in automations.

Save time with automated SMS communications

You can set up reminders, notifications, abandoned cart nudges and more. Or, set up SMS and MMS triggers based on your customer's actions. For example, send a customer an SMS confirmation after they've booked an appointment.

Plus, we’ve created 15+ pre-built recipes and triggers for common text messaging automations. Check out the available recipes here.

Have real-time two-way conversations inside each contact record

ClickSend is the only SMS provider with native two-way messaging inside ActiveCampaign. Send and receive SMS messages directly within a contact's record in ActiveCampaign – no platform switching needed. You’ll never lose track of a conversation – every message, including those sent through automation workflows, is automatically logged in Quick View.

Sending from multiple phone numbers? It's easy to switch between sender IDs. You can also preview character count and estimated cost before sending, so there are no surprises.

Boost sales with targeted, personalised text messaging

Combine text messaging with your sales tactics and email marketing campaigns to boost ROI. Send faster with saved templates you can apply or customise in seconds, and automatically personalise with dynamic tags like first name or email address. You can also measure engagement by adding trackable short links in each message.

Automate responses with the ClickSend Inbound SMS app

Set up automatic replies and trigger other actions when you receive inbound messages via our inbound message trigger. Keep conversations rolling without lifting a finger. Plus, opt-out handling is built in – "STOP" messages are processed automatically so you don’t need to stress about compliance.

Send via a range of number types

You can send SMS via your own number, a purchased number, shared number or an alpha tag. Sending via a consistent number or keyword makes your messages more recognisable to your customers and can increase your brand impact.

Get attention with images via text

Add MMS to your messaging mix and get your customers attention. It’s simple to add images to your text messages and SMS automations.

Add SMS and MMS to ActiveCampaign in a few steps

It’s simple to add SMS to your ActiveCampaign account via our native ClickSend integration. Get the tools connected in just a few minutes.

Powered by direct network connections and global direct routes, ClickSend is trusted by 90,000+ businesses around the world. Plus, customer support is available 24/7 if you need help.

How to integrate

From within Automations, click the + sign to Add a New Action, then click CX Apps in the left panel.

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