Twilio: Automatically send a text to highly engaged contacts


How do you reach out to your most engaged contacts?

Striking up a conversation with your power users is vital. It can help you know what parts of your business are working, what parts need improvement, and can help source what keeps them so engaged.

This automation sends a SMS message via Twilio to your contacts to get the conversation started.

Here's how this automation works:
1. The automation is triggered when a contact has the "highly engaged" tag added.
2. The contact is sent an SMS message using Twilio.

NOTE: You can combine this automation recipe with others in the Marketplace for things like tracking engagement to assign the tags, send out a survey, and more.

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