Customer Experience Automation for Microsoft Dynamics 365

Deliver amazing customer experiences and grow your business by connecting Microsoft Dynamics 365 with ActiveCampaign.

Close more deals and grow your business by aligning sales and marketing

Bring sales and marketing together with a common view of your customers by unifying data between Microsoft Dynamics 365 and ActiveCampaign.

Identify prospects and qualify leads with automation

Ensure a smooth handoff between marketing in ActiveCampaign and sales in Microsoft Dynamics 365. Use automation to capture and qualify leads and create more personalized nurture experiences.

Keep customers happy and create advocates for your business

Deliver personalized experiences to turn loyal customers into advocates. Learn from previous interactions with your business and existing information in Microsoft Dynamics 365 to personalize each customer's journey.

What can you do with Microsoft Dynamics 365 and ActiveCampaign?

Use the integration to automate a funnel of inbound prospects, support outbound efforts with automation, qualify leads and use information in Microsoft Dynamics 365 to personalize experiences for every customer.

What you can do:

  • Automatically send marketing qualified leads to Dynamics 365
  • Sync leads and contacts between both platforms
  • Review sales reports and dashboards for insight into what converts leads
  • Map and sync custom fields on lead and contact records
  • Automate email campaign management to your Dynamics 365 leads
  • Trigger follow-up emails directly from Dynamics 365
  • Notify the right sales team member at the right time
  • Qualify leads with custom, automated lead scoring
  • Send leads into marketing automation email flows from Dynamics 365
  • Send SMS messaging through easy, automated workflows
  • Show marketing engagement (email open, responded to, automation entered, completed) in Dynamics 365
  • Provide marketing approved collateral to sales from the lead or contact record in Dynamics 365

Integrate with Microsoft Dynamics 365

The ActiveCampaign integration for Microsoft Dynamics 365 is available in the Microsoft AppSource. Connect with the CRM plan that works best for your business.