Travel - Cancellation/Change Request

People’s plans change. It’s a fact of life. When a contact lets you know that they can no longer make the trip they have planned, notify your team so that they can reach out and discuss options with your contact. If you’re using the CRM, you can even create a task for the deal owner. Before importing, build out an ActiveCampaign form or the method through which the contact can request a change/cancellation.