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Email marketing templates

Customer service email templates that resonate

Nobody wants a customer service email that feels generic, or worse, robotic.

Start your trial today for access to all our expertly-crafted templates that surprise and delight customers.

Customer Service

Customer service email templates to boost retention

Getting a new customer can cost up to five times as much as retaining one of your existing customers. But keeping customers happy is hard work! In today’s market, robotic replies that feel automated can leave a sour taste in the mouth of customers.

Keep earning your customers’ business with these customer service email templates.

Packed with surprise and delight, browse a selection of customer service email templates below. Each email template is fully responsive and able to be customized for your brand, company, and customer-centric campaigns.

Email marketing made simple

Email templates that work for your business

You send more than just customer service emails, right? You should have access to beautiful, customizable email templates for every message you send. Email templates range from text-based to rich text to full HTML design, and you can use them for any part of your business: newsletters, events, holiday, customer service, and abandoned cart / reengagement email templates.

Emails your customers will be glad they opened

With 250+ beautiful templates to choose from, you’ll delight your customers with meaningful engagement

Automations send the right email at the right time

With 600+ automation recipes, ensure that you’re sending the right email at the right time.

Your brand is unique, your emails should be too

Use our templates as a starting point and add your voice in our easy to use drag and drop builder.

Stand out in every inbox

Customer service emails are only one part of your email marketing.

Responsive email templates that are already coded and QA’d mean you don’t have to spend time worrying if that perfectly crafted email, quick update, or newsletter looks the way you wanted it to. We’ve done the heavy lifting so you don’t have to — ensuring all email templates are rendered for all devices and inboxes.

Learn more about Email Marketing