Increase campaign ROI
Send SMS marketing campaigns within your ActiveCampaign account. Create personalised promotional messages by using contact fields, like first names, to delight your customers. Plus, A/B test your message content and track engagement with short trackable links.Leverage automated workflows
Get access to our pre-built recipes to quickly start incorporating SMS capabilities into your customer workflows. Set up SMS triggers based on a customer-based action or date. For example, automatically send a reminder about an abandoned cart or an event. Save time on manual tasks.Get access to our pre-built recipes
Access messaging experts
SMS for ActiveCampaign is powered by global messaging provider MessageMedia. With over 65,000 customers across a range of industries, they offer unrivalled expertise and 24/7 local support. Connect MessageMedia’s SMS API key to start sending text messages from tools you already use.
Use Cases
Marketing, sales, and promotional offers:
Use bulk SMS to send special discounts, sales announcements, and product releases with personalised messaging.
Appointment reminders: Reduce no-show rates, save time, and boost your bottom line with automated SMS confirmations and reminders.
Feedback and customer reviews: Encourage your customers to send valuable feedback and reviews on your products and services with a quick SMS.
Customer support: Give valuable customer service by allowing customers to initiate a two-way conversation from wherever they are.
Abandoned carts: Reduce cart abandonment rates by sending a reminder or special offer to those who have not completed their purchase.
Loyalty programs: Use your customer data to thank valued customers for their continued business. Save even more time with our pre-built SMS templates.
Getting started
Become a MessageMedia customer.
Find the MessageMedia SMS for ActiveCampaign app. When logged in to ActiveCampaign, go to the apps section and search for MessageMedia.
Connect your integration to start sending SMS from ActiveCampaign.
Add SMS. When you are in a campaign or automation, add a text message to your workflow by selecting CX Apps from the Add a New Action (+) button. You’ll see ‘Send SMS via MessageMedia’ which will enable your text send.
24/7 customer support
Global team available 24/7Live chat, email, or phone supportFree phone support 5 days until lateContact numbers across region
AU: 1800 155 228US: 1-866-751-8337UK: 0808 234 8246NZ: 0800 686 964Email: [email protected]How to integrate
From within Automations, click the + sign to Add a New Action, then click CX Apps in the left panel.