Capture call data in ActiveCampaign to automate and personalize customer experiences at scale
Leverage call data to automate the customer journey
Eliminate manual data entry, and use call data to automate and personalize sales outreach, follow-up emails, and marketing campaigns. Use call date, direction, tags, comments, and more to trigger and segment your automations
Review call activity on contact records
View a contact’s full timeline of conversations with call notes, tags, and recordings logged in ActiveCampaign to personalize customer relationships. Calls log on a Contact profile within a dedicated Aircall custom object.
Personalize phone conversations with context
Take calls with context. Contact details pop up in the Aircall phone while ringing, so sales reps know how to personalize their conversation and elevate the customer experience before picking up the phone.