The ActiveCampaign Bot helps you empower your teams with automated customer experience actions right in their Slack digital HQ. Manage your customer experience records where you’re already communicating with your team.
What the ActiveCampaign Bot for Slack can do for you:
- Update contacts, deals, and accounts with a couple of clicks
- Receive contact, deal, and account notifications in real time
- Search for contacts, deals, accounts, and more using Slack global shortcuts
- Add prospects to email nurture automations without leaving Slack
- Unfold contact, deal, and account records in Slack messages
Look for the following updates to the Slack CX app that will improve the experience of the ActiveCampaign Bot for Slack:
- Flexibility to personalize with Contact ID
- Map Contact ID for actions and outbound workflows
- Better search experience with alphabetized dropdown menus for all actions
- Improvement to the step wizard text
Integrate ActiveCampaign with Slack to drive more sales, improve customer support, and stay on top of your contacts’ actions with personalized notifications to deliver 1:1 automated experiences for every customer.