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Update to ActiveCampaign User Interface, Custom Fields, Forms

Recording of Office Hours hosted by Chris Davis on February 13, 2018.

Topics covered in this session:

  • The latest user interface update for all accounts
  • How to assign custom fields to lists
  • How to configure pop-up forms

Transcript

Chris Davis: But today, today, I get to show you all. If you haven’t seen it yet, the new UI update, okay. We’re going to go through the new UI update of ActiveCampaign and if you’ve been a user for a while the one thing that’s been kind of odd is, you know what? I haven’t seen a whole lot of updates from ActiveCampaign. Normally they’re pretty consistent with pushing stuff out. Well, there was a reason we redid our UI [00:00:30] and it has been so hard not saying anything on these Office Hours and Webinars that I’ve been on but now I don’t have to hold my tongue and I can show you all the new, this is what we’re calling New Nav, internally that’s what we call it everybody, New Nav. And as you see, the navigation is now placed on the left to give you a more uninterrupted working space to the right of your application. If you’re in the beta program or if you’re a consultant, you’ve already seen [00:01:00] this, if not, you have not.

So, one quick thing to note, now you have to scroll over to see your recent contact, just on the dashboard but here’s what this did for everybody. If I select contacts, remember how we used to have that drop down and these were all of the links in the drop down, they were hidden and a lot of people didn’t know they were there. So, with this new nav you can see how to manage tags, manage scoring, manage exclusion, you see all [00:01:30] of these options. So for a lot of people, it’s gonna be like we added settings. We just made the existing settings more visible to you because we heard, trust me, we’ve been listening and this took more work than you all will ever know. So, every time there was a button like right at the top left and a lot of people didn’t know you could click that button and the drop down and these would be the options. Now they’re present.

More importantly, it’s just [00:02:00] easier to get around, like to move around. If I’m in automations, ‘cuse me, let me see … What do I wanna do? Let me go to … I go to this one. If I’m in automations, check this out, look I can easily get to other places. Do you all remember how it used to be? When you were in automations, you had to click on- [00:02:30] out of automations to get to the top nav just to go to somewhere else. Well, now, within an automation I can access lists, deals, reforms, report, I can access everything. Okay? So, this should help your work flow be a lot smoother and faster. One thing to note, in automations you’ll see that remember we had that- where this … What used to be here were your labels, the status [00:03:00] and labels. Remember that was over here and you could just click the label and it would sort ’em. Well, that is now here. Here are all of your labels, okay? That’s why I do Office Hours. That’s … It will filter ’em and then here are the status, inactive and active.

So, nothing went away, we just moved some stuff around for you to be easier, easier for you to find. And let me … What happens if I click that? Okay. Alright, so, you need to [00:03:30] filter ’em that way. Alright? But if we just go around. I mean, deals, look these are all … Deals is pretty much the same because it didn’t have a secondary nav but look at all this space that you have now with deals. Alright? And again you can easily get to other things. Lists. Lists was one that we had, a sub-nav too so look at this, you can manage fields, subscriptions by email, manage the lists that … You can subscribe by email, exclusions, email headers, forms … [00:04:00] Forms should have a drop-down, too. Yep. This was everything that was in the forms drop-down. So take some time for those of you who have it and go through and just get used to it because it’s here to stay. It’s not going anywhere.

There’s the search, right? Search used to be up here. Remember the search bar? So now, what happens if I search for … here, same [00:04:30] functionality. Right, there we go. It’ll pull ’em up in the contacts. But I can also determine where I want to search for field in, I think, maybe … in the dashboard, let me see if this still works. Yeah, campaign, search deals, contacts. Right? By default, it will search contacts. But this is the same functionality as the big search bar used to be at the very top.

So Davis says, “How can [00:05:00] I get it if I don’t have it yet? I want to be a Beta tester for this.” David, do me a favor. Email me your ActiveCampaign user account, the active host that you’re on. Email that to me and I’ll see if the dev’s can’t get you added here. Yep. So yeah, email me that and then you should, you know- if we can get you added, you’ll login sometime today and see a little button that says, “Hey, want to try our new nav?” Just click yes to that button and it normally takes less than a [00:05:30] day or so to get you added. So, alright.

So with that being said, welcome to New Nav everybody. Welcome to the new way of navigating an ActiveCampaign. But I do have questions so I want to honor those who have asked questions. And, there we go. The first one is from Tom. Now remember, everybody, you can ask your question at any time. [00:06:00] Tom said, “I was hoping that you’d be able to let me know how to create a pop-up form on ActiveCampaign. I can work out how to do a form but it seems to stay permanently and not as a pop-up.” Well, let’s talk about this. If we go to forms … I even have to get used to the new nav, everybody. So we go to new form, I’ll say, Tom Pop-Up. Essentially, this is what you’re [00:06:30] asking; is a modal. Okay? I’m going to put [inaudible 00:06:37] and select a list, and create. Alright?

You’ll need a URL where you want this to pop-up on and then where you’re going to do this is whenever someone gets- goes to that URL, this is going to pop-up. Now the options are, you can have it [00:07:00] wait until they scroll a certain position on the page and then you can say, once they’ve seen it, don’t show it again for a certain amount of time. So standard would be anywhere from 14 to 30 days, and I’m going to have a scroll position of 10%. Okay. I hit integrate, save and exit, now let’s see.

Mastery Marketing Automation. If I go here, oh no. I don’t know why this is. [00:07:30] Sorry. Can’t test this one out. That’s very interesting. Alright. Anyways, I would have gone there. Let’s say it was ActiveCampaign.com and right when I scroll 10% of the page, that pop-up would have came up kind of like this bar did down here. It would have popped up. So when you say, it seems to stay permanently and not act as a pop-up, [00:08:00] you probably didn’t use the modal. You know, when you go here then use the modal, you probably used Floating Box. Floating box, they’re configured similarly, but the floating box stays there at the bottom right as you scroll. So that’s how you create a pop-up in ActiveCampaign.

If you want more control, if you want to say, “Hey, I want to be able to determine when the pop-up comes more than just scroll percentage,” or something like [00:08:30] that, I don’t know when you’ll want to do that, but there are various issues cases for, then I would recommend third party software that does that. It will allow you to be able to have a bit more flexibility with the pop-up and- oh, Katrina, good point. And as Katrina mentioned, Tom, you have to be on a plus plan or higher because if you’re on a light plan, you only have in- [00:09:00] line form, and these are grayed out. So if you’re on a light plan, you will need to use third party software. If you’re on a plus plan or higher, you will be able to use our native modal or pop-up. Alright.

Tom, thanks for asking your question. And I have Nicole. Let me grab Nicole’s question. [00:09:30] Nicole, alright. It was numbered in my email, so it didn’t look this overwhelming. Let me see if I can split it up. Conditional fields and then this was number four. Alright, so there are four questions everybody. Alright. “Can you change an automation after it is already in motion?” Yes, you can. Should you? No, you should not and here’s what I mean. Let’s [00:10:00] take an aut- and see, I always want to go to the top. I’ve got to retrain myself. Let’s go to an automation here. And this, it should probably be our present labels. Alright, so we’ll do this one. Now let’s say I wanted to edit this. Okay, there is no way to stay in this one. I would pick the one that doesn’t have a way to stay … How about this? Webinar. This would be [00:10:30] a good one.

There we go again. No wait state, sorry. One more time. Webinar. Webinar sequence, this one has to have wait state. Yes. Alright, so let’s say they’re in here, and they’re cued right at this point, and you go changing stuff, right? Since everybody has entered at its- at their own time, now you can no longer [00:11:00] control who gets what and when, right? So if you want to edit an automation that’s already in motion, the safest way is to go up here and select inactive. If you select inactive, it will pause where everybody is at. My pointer would be just don’t delete anything because if somebody, let’s say somebody was waiting here and you deactivate it and then you delete [00:11:30] this, I have no clue where those contacts will go.

Ideally, when you delete a step, if it’s active, ideally what happens is when you delete a step, all of the contacts that were here, they just flow through to the next step. Okay? So if you’re editing something in moti- like a live automation, just take into account that everybody did not enter that automation at the same time. So although people may be at the same wait [00:12:00] state, they may be completing it faster or slower than others. And to be safe, I would deactivate it, make your changes, and not delete any wait states or any elements. So that’s one if you wanted to do that.

Another one would be just to let the people who are in here finish and then create the new automation as you want and change the start trigger to it so that everybody starts going [00:12:30] to the new automation and not the old. I know a lot of times people, you build these automations on the fly and it’s a reiterative process. Sometimes you have an automation up and you’re like, “Oh, I need to change it.” Sometimes it’s simpler just to let the people who are in it to finish through it, and then create a new automation that all the people going forward will go into, just to be safe.

How do you start a [00:13:00] trigger and initiate a campaign? How do you start a trigger? Alright, I think I know what you’re asking here. How do you use a start trigger to send a campaign, perhaps? And if that is what you’re asking, you would use any of these, right? So the question would be, what triggers the email from going out? The campaign from going out. Do you want it to be a form submission? Do you want it to be a link click? Do you want it to be a page visit? Do you want it to be a tag added? A field [00:13:30] change? A date, right? The simplest thing is when someone submits a form. They submit a form, and once they submit the form, the first thing you want to do is send an email, okay?

Hit create. I’m going to hit save and exit because I don’t want to … there we go. [00:14:00] And now, here’s a start trigger. When they fill out this form, we’re going to send this campaign. Alright? And again, you’ve got 23 ways to start this automation and result in sending an email but that is how you would do it, okay?

Alright, how do you link conditional fields to specific lists [00:14:30] and contacts or just an overview to how to operate the conditional fields? I don’t know what conditional fields are. I don’t know what you’re referring to. Perhaps, conditional fields? Hmm. Maybe you’re talking about these conditions. Like if the contact has a specific [00:15:00] custom field. Offer downloaded is like an eBook, okay. And if they do have the eBook, they go down this path. If not, they go down this path. How do you link conditional fields to specific lists? So you could say, if they do have that, you could add them to a list. Subscribe them to a list. That would [00:15:30] be one way maybe, when you say how to link conditional fields to a specific list. Okay, so Katrina, maybe she means custom fields. So if that’s the case, if you want to link custom fields to a list. If you go to forms and select manage fields, I can go [00:16:00] to, let’s just say, offer downloaded because that’s the one I’ve been using. This is the custom field that I’ve created.

Now look at this. It’s visible on all forms. If I hit show advanced, see this? I can determine which lists that this custom field is connected to. And when I do that … So let me just say, this is master list. Look what happens. So what is this called? Offer [00:16:30] downloaded. This field is going to only be visible if you’re on the master list. So if you’re not on the master list, you will not see offer downloaded at all. So let’s test that out. Pretty sure that’s how it works. And then the second you’re added to that list, even if the field doesn’t have value, you’re not going to see … even if the field is blank, you’re going to [00:17:00] see that field as soon as you’re added to the list because it’s connected to the list. So if I say, not in list, main list … right in, there it is … So these should be all the contacts that are not in that list. The thing is, I don’t know if it hides it once it displays. Let me see. Does it hide it? Let me just do a search. Yeah, look that.

So [00:17:30] as you see, the offer downloaded … let me just make sure, downloaded … Yeah, the offer downloaded custom field is not displaying on Arturo’s contact record because he is not part of the main list. Now watch this. If I add him to the main list, Arturo’s going to get a weird email from me. [00:18:00] If I add him to the main list, I should see that field now. Where is it? I still don’t see it, everybody. Let me see here. What is it called? Yeah, offer downloaded. It may take a little bit. We’ll give it some time, let me see. [00:18:30] While I’m testing that, I should go back here and just make sure. List made. Somebody who is on the list … Well, look at that. Only these people are on the list. Uh, oh. What did I do? What did I do? Did I break something? [00:19:00] I think what happened is … Where am I? This new nav is throwing me off.

Alright. Offer downloaded. I edit that. Visible on forms, yes, and then master list. Available in list. Oh, oops. I’m looking- I’m doing all contacts, main. Of course. Of course, it was user error. Sorry, everybody. I am [00:19:30] a user and I do have error, as well. So maybe Phil, I think Phil is on. He’s probably on one of these weird lists. Phil’s on everything. Let’s see. Master list, he’s not on it. So let me … but he was on it. So let me, there it is. Offer downloaded, you saw it? Come back, come back. There. Offer [00:20:00] downloaded because Phil was on the main list at one point. So now, let’s go back to Arturo. I can … I’ve got to go apologize to Arturo after this. I don’t like to use real email addresses because I’ve got- look at, see? It sent him a campaign. Sorry, I’m sorry. Let me take you off. [inaudible 00:20:29]

And I’m just going to add [00:20:30] you to the other one, which you’ll probably get another email. Master list. Alright now if I hit refresh, you should have offer- there it is, look at that. See? Offer downloaded because- oh, no. What did he get? He got another one. Take him off. Sorry. Unsubscribe. Alright. [00:21:00] Because it’s attached to the master list. So if you have, if you wanted to restrict fields from showing on a contact record based on the list that they’re on, that is exactly how you do it. And I hope that’s what you were asking for. I really do. And that’s how, and there’s one other setting as well. So we just stick with offer downloaded.

[00:21:30] Another setting is this: visible on all forms. I can select it to where it’s not visible on forms. What does that mean? That means that when you build a form, you will not be able to add this. So one may say, “Well, how would I populate that form?” Well, you would- how would I populate that field? You would populate that field by going to the contact record, okay? So visible on all forms just makes it to where the form- the field can be populated [00:22:00] by the end user. If it’s not visible on forms, that means the end user cannot populate that field and the only way it can be populated is by an internal user to your account. Alright, so that’s how custom fields work.

Next up: If we have a campaign automation with a newsletter set to go out on certain days of the month and we drop in new contact after the date passed on one of the newsletters, will it automatically know to send [00:22:30] the contact to the next scheduled newsletter? Absolutely not if you’re using wait states. If you got a wait state that says wait until this month, this day, and this time, and they come in after that date, they’re going to wait until that is true the next year. Okay? What you’ll want to do is use date based goals to achieve that. And that brings us back to my webinar. We’ve gone through this a lot of times so [00:23:00] I won’t belabor this point. There are many Office Hours where I walk through this. But you see this? Let’s say this was configured for March 1st and this goal was configured for March 15th, right? They come in after March 1st, they’ll wait here until the 15th comes, and then they’ll automatically skip March 1st’s email and go down to March 15th because how goals work is exactly how you’ve described them to go.

It will, you [00:23:30] know, let’s say you have a newsletter scheduled to go out March 1st and 15th and we add a new contact to that campaign on March 9th. Will it skip the one scheduled for March 1st? Yes, if you’re using date-based goals. Here’s how it looks like they’re configured. You see that? So that you have a condition that says, “Hey, in this one, I’m saying the event date is 30 days prior,” but you would have your condition to say, “It is March 1st,” right? And as long as [00:24:00] everybody comes in before this is March 1st, they’ll wait here and at March 1st, they’ll go wait ’til nine and get the email. Now on March 2nd and every day afterwards, they can never get this email because this goal will not be true for them for that year. So what’s going to happen is this goal becomes true, which is March 15th and it will pull them from this goal, skip these steps down here, and they’ll get the appropriate email. So yes, you can do it using [00:24:30] date-based goals. Date-based goals is your key to doing this effectively.

Alright, so Tom and Nicole, I believe those were my only questions. So if you all have questions, feel free to type them in. Remember, I will not hold you hostage if you just busy [00:25:00] and you’ve got things to do. No problem with that at all. You will be able to watch this replay or any other replays at your convenience. But I know it’s the first quarter of the year. Everything is busy so I know all are busy in your businesses and hopefully you’re finding success with ActiveCampaign through all of the means and mediums we have available to you. So, alright.

David said, “I was hoping we [00:25:30] could go over the changes I made to my webinar automation to see if it’s working the right way now.” Absolutely, David. Send me the link, I’ll import it, and we can go from there. Yep, just put the link in the chat and I’ll import that one. So … Let me see here. I’m just checking the Facebook [00:26:00] group, as well. There we go, I’ve got it. Let me import this. Automations. [00:26:30] Alright, what do we got. What is the wizard going to tell me to do. Well, that’s not too bad. It’s only five steps and then the last one. Alright, so let’s [00:27:00] see here. We’ve got when someone registers for the workshop and is not already a graduate, then they’re going to, one hour later, you’re going to notify somebody, create a deal for them that you’ve got a new registrant, and then check to see if they’ve attended [00:27:30] or miss- I can’t remember what this meant, David. If they attended or missed the work- missed the offer. So, that exists if they’ve attended or missed the offer.

So but, oh this would be every- you really don’t even need missed offer because if they attended, that’s going to be everybody. That’s going to include the people who missed the offer, if I’m reading this [00:28:00] right. Let me see. That was determined if they’ve seen this thing before, okay. Alright, so they’ve attended … Yeah, you may want to do and. Well, okay. I forgot to change- okay, alright, great. He made a new tag, everybody. Forgot to change that to be if the tag is previously attended. So it’s this one, right? I’m just going to change it for my sake. Previously, there we go. If you’ve attended in the past [00:28:30] and you- or you haven’t seen the offer. Well the tricky part about that, yeah the second one doesn’t matter. Yeah, I was going to say. That’s going to be everybody who hasn’t attended. So, there we go.

So if you’ve previously attended a workshop, you’ve registered and you’ve previously attended one, so he’s going to wait a day and then send you this one. This email is for people who have attended, okay? Now if you’ve registered and have not [00:29:00] attended, they’re going to send you this one. This email. So it’s a same email, excuse me, different version of the same email, which is extremely important for you all to understand why to do that. It’s personalizing your message based on the information that you’ve captured. The information you know about a contact, you should always display to the contact in a way that’s natural, right? So if I know your name, I shouldn’t ask for it again. [00:29:30] If I know you haven’t- you did not attend one previously, I should say that in my email. If I know you have attended one previously, I should say that in my email. That’s what David is doing here. So very powerful, very powerful here. And I’d imagine since they’re registering, they’re probably getting the confirmation from webinar jam, or something like that. So a day later you’re going to send them, alright, great.

So after they get the confirmation the next day, they’ll get this. Alright, now we’ve got [00:30:00] a- we’ve got a goal here that is invisible to those who run into it but will pull people to it. Alright, so if they’ve missed … missed or they’ve attended or they’ve watched a replay. So if you’ve missed- well, if you’ve missed or attended, that would be everybody, right? Let me think, let me think the logic through here. [00:30:30] If I missed or I attended, yeah. Yeah, that’s going to be everybody because if I didn’t attend, I missed and if I didn’t miss, I attended. Okay, yep.

So David says, “I’m trying to get people to skip the email if the webinar happened already.” Right, right, right, right. I remember this one now. This one was, you want them to come down if it’s [00:31:00] after the webinar so what you could do … and you’re running these once a month, right? I believe you’re running them once a month. Alright, sometimes people register on the same day of the webinar, so I wouldn’t want them to get the- yes, once a month. Alright, so here’s what I would do. Here’s what I would add. Let me come out of here and [00:31:30] so you’d need to update this once a month or whenever you have a new webinar because you’ve got it created in webinar jam, anyway. But I would create a custom field and it could have event date on it. Event date. And update to … hold on, what was I thinking? I missed it. Oh, yeah yeah. Specific time.

So let’s say your webinar [00:32:00] for this month is on the 23rd, okay? So now when they register via webinar jam, webinar jam’s going to add this tag. They’re going to come in and get the event date timestamp. This is the date of the webinar, right? So now, what we want to do is say we’re going to change this now. Watch this. We’re going to change this condition [00:32:30] because if it’s the day of the webinar, we don’t want to send any of that communication. So I’ll say, what do I want to do? I think I do it this way. It’s current date. Alright, so the event date is today, which means today is the day of the webinar. I know it doesn’t read that well, but that’s what that means. So if [00:33:00] the webinar is today, this goal will pull everybody who registers down so that they don’t receive these emails right here, okay? And then so if it’s today, it’s going to come down, wait until 07:00 am, and then move the deal to another stage, okay? So what you would have, David, is you would have one of these automations for every webinar, [00:33:30] right?

For every month- so every year, you’d have 12 of these. You’d have 12 of these and when you create it, you just want to make sure you put the date of the webinar here because we’re going to use that as a goal condition down here. And the good thing is, we’re doing it and then we’re waiting for an hour to give the goal some time to figure it out. So if I came in on the 23rd, I come get this date, I’d wait here for like a minute max, and then [00:34:00] this goal will say, “Hey, wait a minute. That’s today. The webinar’s today. Get down here.” And you won’t get any of these emails. And it will proceed, right? So in the case where David says, “Also, sometimes people will register for a webinar that happened earlier in the month to watch the replay,” you could- what would happen then … we could do this, actually, is after [00:34:30] today. So if it’s after you actually, no …

Is after the current date. I want it to be the day before. No, that’s fine. That’s fine. What I’ll do is this: Is current date, okay? [00:35:00] So on this time, they’ll come down, right? They’ll come down here and then I could run it if else. And what I’m going to do is say, is this event date after current date or- no, no, no. I can do, [00:35:30] is it after the webinar date, right? And if it is, yes, then I could send them the replay. If no, I continue as I was, right?

So look at what happens. If they come down here … [00:36:00] well, I don’t want them to get any of this if it’s after the date. Okay, got it. We’re going to change this. Alright, if it’s the event date or … now we can use that or, and of course, test this out please. Is after … [00:36:30] Why is it telling me this? Why can’t I select the date? Oh, there it goes. Is after the 23rd, okay? So if it’s the day of, if it’s the day of the webinar or if it’s after the webinar, either or … As long as one of those is true, that goal is going to fire. So if they come in here after [00:37:00] the webinar is over, this goal is true and then this if else is the catch-all to determine which condition of the goal they met. So we’re simply saying, so let’s take two instances. One before the webinar, one after the webinar.

If it’s before the webinar, what’s going to happen is they’re going to come in here, wait for an hour, and then go down their respective path, okay? [00:37:30] Yeah, they’ll go down their respective path. So if they’ve attended before, the next day, they’ll get this. Go here, go through here. And is it after the date? No. They’ll flow through there. Is that what I want them to do? I think this … Alright, okay cool. I actually sent a slightly different messaging on my next automation for attended missed offer. Missed and [inaudible 00:37:59] Okay, [00:38:00] got you. Got you. Alright, so you know what you could do? You could actually hard call this. So this could be the day of, right? Watch this. This would be the day of and I’ll hit wait until.

Alright, [00:38:30] I’m going to show you how to put goals in sequence. So if it’s the day of, right? If it’s the day of, then they’re going to get- they’re not- they’re going to be- they’re not going to get this information. And we’re essentially going to have them- nope. You had this right. I want to do this. Continue anyway and watch this. I’m going to move- I’m going to change that to [00:39:00] the day after the webinar, okay? Click to add goal, or not goal, criteria. Watch this. Event date is current date minus one. Which means it’s one day after the webinar. Alright and then I’m going to have them wait on this one.

[00:39:30] Look at that. This is- we’re not playing rookie games right now. We’re intermediate to advanced here. So I’ve got two consecutive goals, right? The mission for goal number one is to prevent anybody who registered on the same day to get this information, alright? So that’s going to pull them down here, right? Now, [00:40:00] so if they register on the same day, they’ll be pulled down here, then they’ll wait here until after the webinar, right? Now if they sign up after the webinar, well guess what? It’s going to take precedence and they won’t even have an opportunity to achieve this goal. It will yank them down here, too, and say the day after the webinar. So from there, we don’t need this anymore. Just going to move that. [00:40:30] Here we go. So now, the day after the automation, this is always going to happen. So perhaps it will make sense to do- start your follow-up automation, right?

Like have a post-webinar automation right here that does everything based on attended, missed offer, and watched replay. And I’m just going to delete this for now because [00:41:00] you’ll add that deal to the respective status of if they attended or not. Oh, you have the automations triggered based on deal stages, okay. So I will- I take it all back then. Was this the last one I deleted? [00:41:30] You get it. This one. So let me delete this. Here we go. There we go.

So now we’ve got this goal to handle everybody who registers the day of and then this goal for everybody who registers after. [00:42:00] So maybe you wanted to have a deal stage change for those who register the day of and maybe you move the deal again for the day after. It’s up to you. You have this pocket, right? This plus sign is for everybody that registered the day of the webinar. So whatever happens between these two goals is just for people who registered the day of, right? Actually, no, because if we have it set to continue [00:42:30] anyway, then they’ll go through here. Well, just know that that’s the case. This goal is going to handle the registrants the day of, but you’ll also want to see, what do you want to have happen to them when- after they receive either one of those emails because they’ll wait until the day after.

I think this is safe either way, but whatever action you put here, [00:43:00] just know that the people who registered before the day of will get whatever’s in this plus button, as well. Let me give this back to you, David, just so you could test it out and then, you know, we’ll keep working at it, right? I feel like every time we get closer and closer to a solution and that’s what it’s really about. [00:43:30] So let me … I’m putting this in the- David, webinar automation. I’m putting it in the chat now. There you go. There it is, it’s in the chat, alright. Everything in my funnels are a constant work in progress. Yeah, David said, “David and everyone else.” It is, I’m glad you brought that up, David.

Your automations, your funnels, your processes [00:44:00] are a work in progress, everybody. They are. So you will- they will always evolve, they’ll always morph, they’ll always change. So give yourself permission. Give yourself permission to do that. And use Office Hours. Office Hours is a great resource for that. I don’t promise to have all the answers but we will work everybody from my brain to the collective brain of everybody who’s on. [00:44:30] We just seem to always find a way. So yeah, use this resource. If there are no more questions, we’ll go ahead and sign off. I’ll give you- if you all have a question, just type it in the chat. If not, thank you all for attending today’s Office Hours … Listen, we do this twice a week, every week. Tuesday at 10:00 am, Friday at 1:00 pm, and I can’t thank you all enough who attend [00:45:00] these live, who watch the replays, who engage, who email me, who comment on the webinars. I’m just grateful for you all because it’s all part of this learning experience in this new realm of digital marketing, okay?

We’re all figuring this out and as we figure things out, it’s important to share with the community what’s working. So don’t just limit Office Hours to, “Hey, I need help.” Also come back [00:45:30] and share your successes. Share your successes and help someone else that will be in your space, your spot of confusion shortly, as you were. So it’s all about giving back. That’s what Office Hours is for. I give back from what I learned from our users and my experience and you all do the same. So with that being said, thank you so much for attending Office Hours. We are signing off and in everything you do, please automate [00:46:00] responsibly everyone. And I’ll see you on the next Office Hours.