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How to Export Subscribers (Version 5.3.6)

One of the most common actions in ActiveCampaign’s Email Marketing software is importing Subscribers.  Importing enables you to populate your lists with Email Addresses.  This is important because you need subscribers to send campaigns.

However, sometimes, you would need to Export your list of subscribers.  There are several reasons why you would need to do this: for updating your list, for reporting, for records, etc.  In any case, exporting your subscribers is a function that you can perform in ActiveCampaign’s Email Marketing software.

This article will guide you on how to export your subscribers.

Where to Go

To export subscribers, you would need to first go to the Subscribers page by clicking on the Subscribers tab.

Subscriber Tab

On the subscribers page, you will see a list of all the Subscribers that you have added/uploaded to the software.

Exporting your Subscribers

What you will export depend on what you need.  You can export All of your subscribers, Subscribers belonging to a particular list, Active Subscribers, Unconfirmed subscribers, etc.

NOTE: You can export your Subscribers using one of three different file formats: CSV, Excel, or XML

  1. Exporting All of your Subscribers

    To export all of your Subscribers, click the “Export Subscribers” link on the right of the page or the “Export” button at the bottom of the page.

    Export All

    A pop-out will show up with different options.

    Pop up
    Choose the file format you wish to use.  Then select all the fields that you want to include.  (Importing all subscribers will display all the custom fields you have created for all your lists) After that, select “All Pages” from the “How Many” drop-down.  Click the “Export” box.  A dialog box will pop-up asking you to save or open.  Choose save and provide a location on your computer to save.  Hit the “OK” button.

    Save as

  2. Exporting a List of Subscribers

    To export a List of Subscribers, click the Drop-down for List Filters.  Choose the list that you wish to export.

    Export List

    *** Proceed exporting by following the steps in “1.  Exporting All of your Subscribers

  3. Exporting Active, Unconfirmed, Unsubscribed, and Bounced subscribers

    To export Active, Unconfirmed, Unsubscribed, and Bounced subscribers, click on the drop-down next to the List Filter drop-down (it is set to Active by default).  Choose the Subscriber Status that you wish to export.

    Export Status List

    *** Proceed exporting by following the steps in “1.  Exporting All of your Subscribers

  4. Exporting Segments

    You can also export your Subscribers from a Segment you created.  To do this, go to Lists a Subscribers.

    Export Segment

    Click on the “Show Subscribers” link of the Segment you wish to export.  This will display the Subscribers belonging to that segment.  (consequently. This will take you to the Subscribers page)

    Export Segment 2

    *** Proceed exporting by following the steps in “1.  Exporting All of your Subscribers

More questions?

For more information about Exporting or any feature of our Email Marketing software, please contact our Support Department. We would be happy to assist you.