Have real-time conversations
Live chat, email, and a unified inbox let you connect the conversations you have with your customers directly to ActiveCampaign.
What can you do with conversational marketing?
When your tech has a tight connection to ActiveCampaign, you can combine automation with your live chat.
Give people a warm welcome on your website
Don’t leave your visitors hanging. The conversations live chat tool lets you capture leads and create contacts – directly on your website.
With features like:
- Customizable auto reply
- Custom branding
- Contact creation
- Triggered automations
Just one click, and you see their entire contact history
Conversations lets you connect your chat and email information to the contact record you have in ActiveCampaign. That keeps all the sales and support data you need in one place—and helps you give your customers a better experience.
Make your support more supportive
Give people the support they need, when they need it. Conversations connects to all the info you already have – so that your team has each contact’s info at their fingertips.
With features like:
- User permissions
- Unified inbox
- Conversation management
Works with all of our other automations
“The way that it integrates, it creates a contact which works with all of our other automations and it assigns a prospect score. So it’s worked seamlessly with what we have in place already.”
Nick McGuire, Argo Translation
Just click on the profile
“The biggest difference is that our guys have been able to just click on the profile of whoever’s talking to them, and they’ve got all of their information—the sites they’re visiting, the products they’ve bought…”
Mike Killen, Sell Your Service
Start connecting with your customers
ActiveCampaign customers, dive into Conversations today.
Take your conversations mobile
The conversations mobile app for both iOS and Android lets you take your conversations into the field. Get notifications, respond to chats, and create great experiences from anywhere.
The tools you need to create great experiences
Conversations comes with a range of features to make your life easier. Everything connects to ActiveCampaign, so you can access the power of the whole system.
Chat and email
Pick up conversations via chat or email – seamlessly.
Customize the auto-reply triggered by each new visitor message.
Collect contact info
Turn website visitors into ActiveCampaign contacts.
Add chats to contacts
See all chat information in the contact record.
Mark conversations open or complete.
Get notified of new chats on desktop and mobile.
Filter conversations to find top priorities.
Set permissions to view, or view and reply.
See your conversations by the numbers.
Start the conversation
ActiveCampaign customers, connect with your customers today.