CX AUTOMATION: ROUTING
How well do you know your customers’ experience?
Every customer is different. To grow your business, you need to treat them differently. What if you could give each person an experience made just for them?
Here’s how you can personalize customer experiences today
How can you create a unique experience for each customer? Today, segmentation and automation let you customize for each customer.
Goals and go-tos
Pull each contact to the right stage of your funnel. Move people through your automations based on their goals – and yours.
The future of routing is even more personal
Today, automations aren’t personal enough. We’re changing that – and routing is only part of the story.
Ready to get started?
The 6 principles of CX Automation
Automation is stale. These are the guiding principles that will fix it.