Slack: Automatically send a message when a contact unsubscribes


Have you ever not received a message you were supposed to receive?

It happens all the time. Someone on a membership list accidentally unsubscribes and then doesn't understand why they didn't hear about a special promotion. A beta tester never receives their login credentials because they accidentally opted out of the list they need to be.

This automation uses ActiveCampaign's powerful integration with Slack to let your team know when a contact unsubscribes from a chosen list. You can follow up to ensure the contact made sure to opt-out of the specific messaging or if it was an accident, especially on highly specialized lists like paid membership.

Here's how this automation works:

1. The contact enters the automation when they are subscribed to the list specified in the trigger.
2. A slack message is sent to the channel you specify.

Note: If someone completely opts out of your communication, it's best to respect their wishes.

Note: You will need to set up the specific Slack channel you want the message to go to on the automation action itself. You will also need to personalize the message with the fields you want to appear in the message.

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