It always puzzles me when I find myself in a license situation that simply does not make any sense. Recently I was given two options with a fairly large software company:
- Upgrade my current license (it will cost over $2,000 and includes 12 mths support)
- Purchase a new license (it will cost just under $1,000 and includes 12 mths support)
Perhaps I fell into a crack in their licensing scheme, however it truly makes one wonder. Who actually purchases the upgrade??? I don’t believe there should be a situation where an upgrade is more than a new purchase (when both accomplish the exact same thing)
I have always been an advocate of how our licensing works. It is both simple and effective. Upgrades are time-based and do not have to be renewed if you do not wish to. Our clients would never be charged more for an upgrade compared to a new license price.