We just released Live Chat version 1.58.  This update includes an updated interface and a number of adjustments and bug fixes.    Some of the changes include:

  • Top 10 Entry/Exit graphs now have improved algorithms.
  • The search engine report no longer reports blank search engines.
  • Custom fields in Live Chat are now managed by our modern custom field system used in Email Marketing, Help Desk, VisualEdit and SwiftTraction.
  • Chat usernames are now cached in a visitor’s traffic session, which should defeat the problem where what’s reported on the traffic list as a visitor’s last-used chat name is inaccurate.
  • Update geolocation data
  • We now cache the referrer in the traffic session table.
  • Removed an option to define HIDDEN custom field as required
  • Now passing more variables to Forgot Password emails

Here are some screenshots of the new version: