At ActiveCampaign, we are heavy advocates of testing your automations as thoroughly as possible before activating them. To make that process easier, we’re introducing a new feature: the ability to skip wait actions.
Now you can test the full automation — and save time doing it.
How To Skip Wait Actions
Go to the individual contact view of the person you wish to push past the wait action and look at their “Info”. There you can see all the automations a contact is in.
Select the automation you want to test. Next, click “View”.
The automation loads and the contact’s avatar shows where they are paused. Click the link beneath the avatar titled “skip this wait action”.
By clicking that link, you push the contact past the wait action. The contact proceeds through the automation as though the wait time expired.
For your records, you can hover over the skipped step to see which user pushed the contact through the workflow and at what time.
And there you have it! Testing your automations is more efficient than ever before.
3 Things To Know
1. That feature is NOT limited to individual wait actions. You can push your contact past any wait action he or she is paused at (including goals that have wait conditions). Going forward, we will build on the idea of working with individual contacts in automations.
2. The skipped step appears in the contact’s “Activity Stream” as if it was naturally executed. It won’t show as “skipped”.
3. You cannot undo skipped wait actions. Once you push a contact past a step, the only way for he or she to go back to that step is repeating the start trigger.
That is the first of many tools we plan to create to help you build and test strong automations for your business. Please note: to use the “skip wait actions” feature, you must have the latest version of the CRM. Update today by clicking here.
How are you currently testing your automations? What do you think of the new feature? Let us know in the comments below.