Our development methodology revolves around developing software that meets our clients needs. Mobile support for our products (especially Help Desk) has been a common request and now Help Desk is filling in that request.
With the latest version of Help Desk Software you will notice a new folder called “mobile”. This is a special version of the Help Desk administrative interface that you can access via any device requiring a limited & on the go interface. Designed to be light weight for speed and usability it provides a new interface for accessing your Help Desk administrative area from any modern phone / pda that has a built in browser.
This is the first version to include our mobile folder. We plan to continue development in regards to mobile access and appreciate any and all feedback.