Help Desk 3.0 development has begun….
We recently started work on Help Desk 3.0. Version 3.0 will be a major update to the ActiveCampaign Help Desk Software package.
We will be incorporating hundreds of changes and additions including such things as:
- Rewriting the majority of the backend code
- Improving the speed and responsiveness of the entire application
- Leaving 99% of the source code unencoded
- CSS Based admin/public interfaces
- Escalation system
- SLA Management
- External Login Sources
- Much more….
While we have our development plans – we still want to know what you want to see in Help Desk 3.0.
Let us know what you want changed, what you wish was added, general feedback & comments, etc… Your feedback is greatly appreciated and will be taken into consideration for Help Desk 3.0.
Tell us what you want in the next version of SupportTrio!