Help Desk 3.0 Development

Help Desk 3.0 Development

Help Desk 3.0 development has begun….
We recently started work on Help Desk 3.0.  Version 3.0 will be a major update to the ActiveCampaign Help Desk Software package.
We will be incorporating hundreds of changes and additions including such things as:

  • Rewriting the majority of the backend code
  • Improving the speed and responsiveness of the entire application
  • Leaving 99% of the source code unencoded
  • CSS Based admin/public interfaces
  • Escalation system
  • SLA Management
  • External Login Sources
  • Much more….

While we have our development plans – we still want to know what you want to see in Help Desk 3.0.
Let us know what you want changed, what you wish was added, general feedback & comments, etc… Your feedback is greatly appreciated and will be taken into consideration for Help Desk 3.0.

Tell us what you want in the next version of SupportTrio!

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