Stopping comment spam in KB

A number of users have been experiencing increased spam issues with KB and comments.

We just released a minor update that will assist with combatting comment spam.  You can turn this on in the settings page for KB.

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  • Excellent.

    However, on this issue we have seen if a user does not type in the correct code everything that has been written gets lost.

    This is also true when a person enters a new ticket.

  • Hi Jason.

    This issue has been fixed.

    Please download your KB distribution again and re-upload the following files:
    /includes/KBCommentContext.class.php
    /templates/YOURSTYLE/comment.htm