Help Desk JIRA Widget

After announcing support for widgets in Help Desk, and previewing our Basecamp integration, today we're pleased to announce…

Basecamp Widget

Since our Help Desk software now supports widgets (customizable content embedded within the software), we thought it wise…

Widgets In Help Desk

We have introduced widgets into our line of software products - most recently our latest version of Help…

Automation In Help Desk

A powerful new feature of Help Desk 3 is Automation, which is the heart of workflow functionality within…

Login As Any User To Administrative Section

We’ve made an update to the user login feature of our Email Marketing software, which allows the main…

Tip: Use Subscriber Date-Based Emails For Birthday Greetings

Our Email Marketing software allows you to send subscriber date-based email campaigns, which send before or after a…

Using Feedback Loops To Manage Spam Complaints

Email you send using our Email Marketing software should be validated with an SPF record (or DKIM -…

Tip: Segment Campaigns Based On Custom Field Values

With our Email Marketing software, you can create custom list segments to filter subscribers based on conditions. Then,…

Migrate Feedburner Email Subscriptions To Email Marketing Software

If you use Feedburner to manage email subscriptions for RSS content, you can easily migrate your subscribers to…

Inbox Preview Now Checks For New Gmail Requirement

Our Inbox Preview tool is incredibly useful for checking your email marketing campaign CSS against support in major…