New Live Chat Pricing – Plans vs User Based

Today we introduced our new pricing options for Hosted Live Chat. In the past our pricing has been a monthly per user cost. While this did work for many clients, we noticed that it was causing a great amount of confusion for many users as well. After analyzing the situation for quite some time we are adjusting our pricing to be plan based pricing rather than per user pricing. Here are the available plans:

  • $19.95/mth (2 Operators)
  • $49.95/mth (5 Operators)
  • $139.95/mth (15 Operators)
  • Contact us for more than 15 operators.

Current clients will not be affected by this change. We have adjusted all current clients to the 15 Operators plan or above when needed. Thus all current clients will have at the minimum, 15 operators available at the same price they were paying last month.

We hope this change will help clear some of the confusion with our old pricing options. If you have any questions or feedback please contact us.

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