Mambo & ActiveCampaign Help Desk Software (Case Study)

The Mambo foundation is a volunteer, non-profit organization charged with the governance of the Mambo open source content…

How to install Zend Optimizer

Update: ActiveCampaign no longer requires Zend Optimizer.  We now require Ioncube loader support. (more…)

Controversy in our neighborhood!

A while ago I told you about the new art installation in front of our building. I wasn't…

All your accounts are belong to us

The first big change is that all of your ActiveCampaign web software products and licenses are available under…

How to make better web surveys

In my previous post, I talked about some of the reasons to start doing web surveys. Of course,…

4 great reasons why you should be doing web surveys

One thing that really amazes me about the Internet is the level of value it's brought to information.…

How to be well-supported

On Thursday I described how to successfully offer web-based support that your customers will love. But what if…

How to make web-based support work

A lot of people wonder if they can really make web-based support work for their business. Will clients…

Firefox 3

I'm experimenting a bit with Firefox 3, since the stable release should be out soon. There are still…

The urge to rewrite software

Having previously been a programmer myself, I can attest to very real and maddening phenomenon that affects nearly…