The urge to rewrite software

Having previously been a programmer myself, I can attest to very real and maddening phenomenon that affects nearly…

Live Chat: Subtlety goes a long way

One of the recent changes we made with Live Chat's desktop client in v1.18 is very subtle, but…

Our artsy-fartsy corner of the city

I love Chicago. On top of the fresh spring flowers that the city plants everywhere every spring (I…

When upgrades cost more than the regular license…

It always puzzles me when I find myself in a license situation that simply does not make any…

Pour l’amour de la musique

There's been a lot of intra-office chatter just lately about how to best enjoy music here in the…

Caffeine!…

Lately we've taken to stocking a motley assortment of caffeinated products. You know the kind; you can buy…

The support contest

Over the years, I've pitched an awful lot of people on the virtues of doing most of the…

If you could change one thing about Help Desk…

If you could change one thing about ActiveCampaign Help Desk Software what would it be?  Think about the…

Customizing Your ActiveCampaign Products

We recently introduced a new section of our site that will be dedicated to helping you customize your…

PHP 5.25+ And Ioncube

Just a notice to all of our users that will be upgrading to PHP 5.25 and above. Ioncube…