 |
TrioLive Integrates With SupportTrio Help Desk Solution |
|
|
Detailed Report Filtering |
|
|
Traffic Analysis |
|
|
Department & Operator Reports |
|
|
Timeclock & Chat Times Reporting |
|
|
User Settings |
|
|
Department Management |
|
|
Unlimited Pre-Chat, Post-Chat and Offline Custom Messages |
|
|
Department Settings |
|
|
System Messages (By The Department) |
|
|
Operator Groups |
|
|
Style Options |
|
|
Chat Distribution Options |
|
|
Traffic Monitor |
|
|
Operators |
|
|
Chatting |
|
|
Message Style Options |
|
|
Visitor Information |
|
|
Traffic History |
|
|
Chat History |
|
|
Live Visitor Typing Preview |
|
|
View Tickets Related To Your Visitor |
|
|
Automatically Turns Ticket ID's Into Links |
|
|
User Account Integration |
|
|
SupportTrio Shows Ticket Specific Chats When Viewing Tickets |
|
|
TrioLive Chat Transcripts Show Ticket / User Information |
|
|
Free Fully-Featured Desktop App |
|
|
Intuitive Interface For Enhanced Usability |
|
|
Chat with visitors while viewing their traffic history, general information, or your canned responses. |
|
|
Powerful Settings |
|
|
Easy to install. Easy to use. |
|
|
Live Reporting |
|
|
Intuitive Public Chat Interface With Unlimited Departments |
|
|
Flexible Integration Options |
|
|
Reliable & Easy To Use Public Chat |
|
|
Auto-Invite |
|
|
Transcript Options |
|
|
Simple, Lightweight Integration Code |
|
|
Pre and Post Chat Survey Options |
|
|
Preview Integration Code |
|
|
Operator Rating |
|
|
Custom Invite Styles |
|
