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TrioLive Integrates With SupportTrio Help Desk Solution |
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Detailed Report Filtering |
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Traffic Analysis |
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Department & Operator Reports |
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Timeclock & Chat Times Reporting |
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User Settings |
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Department Management |
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Unlimited Pre-Chat, Post-Chat and Offline Custom Messages |
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Department Settings |
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System Messages (By The Department) |
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Operator Groups |
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Style Options |
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Chat Distribution Options |
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Traffic Monitor |
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Operators |
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Chatting |
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Message Style Options |
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Visitor Information |
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Traffic History |
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Chat History |
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Live Visitor Typing Preview |
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View Tickets Related To Your Visitor |
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Automatically Turns Ticket ID's Into Links |
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User Account Integration |
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SupportTrio Shows Ticket Specific Chats When Viewing Tickets |
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TrioLive Chat Transcripts Show Ticket / User Information |
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Free Fully-Featured Desktop App |
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Intuitive Interface For Enhanced Usability |
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Chat with visitors while viewing their traffic history, general information, or your canned responses. |
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Powerful Settings |
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Easy to install. Easy to use. |
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Live Reporting |
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Intuitive Public Chat Interface With Unlimited Departments |
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Flexible Integration Options |
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Reliable & Easy To Use Public Chat |
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Auto-Invite |
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Transcript Options |
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Simple, Lightweight Integration Code |
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Pre and Post Chat Survey Options |
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Preview Integration Code |
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Operator Rating |
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Custom Invite Styles |
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