First, ensure that your web server meets all the necessary requirements to run TrioLive.
Once this is done, you will need:
FTP access to your live web directory
Your MySQL host name, database name, username, and password
Your TrioLive serial number
First, download the... 0.00
- 02/04/2010
- Similar Articles
Your system-wide TrioLive settings are located under the Settings menu and are divided into two groups: General Settings and Mail Sending Options.The General Settings are your basic system configurations that affect all parts of the TrioLive software installation. They include:
Site Name
... 0.00
- 07/19/2006
- Similar Articles
TrioLive offers a number of stylistic and functional options for creating the type of chat experience you would like your clients and operators to have. You can access these options by following the "Style" link in the "Common Tasks" section of the TrioLive admin home page. The individual options... 0.00
- 07/21/2006
- Similar Articles
Each operator can adjust certain settings to optimize their live chat experience for their individual preferences and style of working. These options can be found under Your Settings->General Settings.The options on this page include basic user information--Username, E-mail, First Name, Last Name,... 0.00
- 07/21/2006
- Similar Articles
If you chose to integrate TrioLive with an existing SupportTrio installation, then you will notice that all of your SupportTrio admin users have been added as TrioLive operators automatically. You can edit these existing users or add new users from within the TrioLive admin panel under... 0.00
- 08/08/2006
- Similar Articles
In order to integrate SupportTrio and TrioLive, both products must be installed into the same database. Once SupportTrio and TrioLive are installed in the same database, the integration will occur automatically, and no further action on your part will be necessary. Instructions for integrating... 0.00
- 06/11/2007
- Similar Articles
Here is a list of files that you can directly modify the source of.
live/contextAll files in this folder can be modified. A file for each page of the public section. IE: chat select, chat page, department offline, etc..
live/functionscontext.php > Switch filefunction_global.php >... 0.00
- 11/27/2007
- Similar Articles
