If you see the following when sending an email to Hotmail:
 test
test of message contents next line
or something similar it is due to the character set and Hotmail's inability to read UTF-8
This is not something that 1-2-All can prevent and is due to how Hotmail forces ISO character sets on the message.
Proving this: If you are using firefox, go to the message in question, click on View > Character Encoding > Unicode (UTF-8) The message will now display correctly.
In order to have hotmail not display the first line - we suggest to change the character set to ISO-8859-1
Changing globally in the language file:
Open all of your language files in your lang folder.
Replace:
"utf-8" = ""
With:
"utf-8" = "ISO-8859-1"
Changing per message:
Click on advanced options on the message composition page and enter ISO-8859-1 in the charset field.