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Odd characters on first line of HTML messages sent to Hotmail

If you see the following when sending an email to Hotmail:


test

test of message contents next line


or something similar it is due to the character set and Hotmail's inability to read UTF-8

This is not something that 1-2-All can prevent and is due to how Hotmail forces ISO character sets on the message.

Proving this:  If you are using firefox, go to the message in question, click on View > Character Encoding > Unicode (UTF-8)
The message will now display correctly.

In order to have hotmail not display the first line - we suggest to change the character set to ISO-8859-1

  • Changing globally in the language file:
    • Open all of your language files in your lang folder.
    • Replace:
      • "utf-8" = ""
    • With:
      • "utf-8" = "ISO-8859-1"

  • Changing per message:
    • Click on advanced options on the message composition page and enter ISO-8859-1 in the charset field.



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