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Campaigns (10)
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Downloaded Version (11)
Knowledge base articles that are specific to the downloaded version of...
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Common Questions (47)
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Users & Groups (2)
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Integration (9)
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Customization (7)
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Lists (4)
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Subscribers (19)
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Add-Ons (3)
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Technical (9)
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Mail (2)
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Interface (1)
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Most Recent Articles
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(Downloaded Version) Activating Facebook Social Media...
If you haven't already, please read our Social Media Reporting Overview before configuring your downloaded software to connect to Facebook. As...
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Debugging Database Sync
Have you ever wondered what happened with the subscribers you are trying to sync in, or which subscriber was performed what action on, there is an...
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Message Templates
Many email campaign designs will use the same layout, with only the content changing. This allows more focus to be placed on the content, while not...
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Quick Start Guide
This document will cover the basics of using our Email Marketing software. Specifically: Creating lists Importing subscribers Sending campaigns...
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Using Subscription Forms
Subscription Forms are the gateway to your mailing list. Subscribers can come directly to your application to subscribe, or you can create...
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API Examples
To view API examples visit: http://www.activecampaign.com/emailmarketing/api/
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Email Marketing API Overview
All API information (examples, details, available calls, etc..) can now be found at: http://www.activecampaign.com/emailmarketing/api/
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How do I create a subscription form I can use anywhere on...
Many people use our email marketing to generate their own subscription forms on their web sites. Often these subscription forms are used to...
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Importing Subscribers
Rather than adding existing subscribers one-by-one, it's helpful to import many all at once. Using the Subscriber Import Tool, you can import as...
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Customizing the software appearance: templates and styles
You can customize the appearance of the software by modifying the underlying HTML, and overriding CSS styles. Visit Settings > Design Settings:...
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Most Viewed Articles
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Installing Email Marketing
This article discusses how to install the software on to your web server. Additionally, the second portion of this article discusses...
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Moving your software to another server
Moving your downloaded software to a new web server, while retaining all of your settings and data, is a simple process. It involves resetting your...
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How To Optimize Your Server, Mail Server, And Software
While we have developed our email marketing software to work with the majority of default server settings there are always options you can look...
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Email Marketing API Overview
All API information (examples, details, available calls, etc..) can now be found at: http://www.activecampaign.com/emailmarketing/api/
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Integrate mailing list subscriptions with vBulletin
You can integrate subscriptions to newsletters during the vBulletin registration process, so as to not force the user to submit multiple forms. The...
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Setting up Bounce Management
A "bounce" email is an email message that was not delivered to its recipient properly, and was then returned to the original sender. This typically...
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How to optimize Qmail sending speed
One of our favorite mail transfer agents that we suggest is Qmail. We find Qmail to be significantly faster than Sendmail (in most default...
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Upgrading Email Marketing
ActiveCampaign is developed to work with a wide range of server settings and configurations. We are constantly working on improving the software by...
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My bounced mail is received, but is not processed as a...
A very common error with bounced messages is that the bounced mail will be received by 12all, but 12all fails to process the bounced message for a...
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Quick Start Guide
The email marketing software has a simple to use interface that allows you to easily create, manage, and maintain lists of subscribers. This...
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