- Fatal Error
- Two Questions . . .
- CRON problems
- Strange links
- header & footer?
- Integrating SupportTrio
- Forum Policy - Read First
- New - Windows Alert App
- Knowledgebase Search
- Department based on user
- Create Recurring todo's
- Empty Notifications, Double Notifications, Deleted Tickets are coming back
- New - ModernBill Integration
- Creating a new translation/language
- Email Parser Setup
- Images from Wysywig
- List tickets by user
- Cron_Pop Problem
- Con_Ports Problem
- Email Parser????
- How to translate the main page?
- Translation file question
- Integrate with Existing PHP/mySQL program?
- Submit ticket
- Not sending to client?
- SupportTrio 2.1 Feature List
- User support requests down
- fields drop down box
- Creating a module
- SupportTrio 2.1 Screenshots & Update
- ****** *Support
- Presale questions
- SupportTrio 2.1 Beta Now Avaliable
- Modify email tempales
- Bugs?: Private KB Articles show in public area
- How to download the desktop notification app
- Customizations of Public Area
- Knowledge base layout
- cron_pop
- Submit a ticket directly to a specific department
- Editing and deleting articles
- Backgroung behind logo
- Weird loop
- Knowledge base search
- Two Knowledge Base Problems
- How can do this !!!
- Ticket ID Format
- File Upload Issues
- small bug in ticket quick reply textarea
- Version 2.103 - HTML Editor for KB Article Admin has disapperead
- V2.103 - Announcements - No HTML Editor?
- V2.103 - Displaying announcements on site home page
- Code cleaner for Knowledgebase in SupportTrio?
- Article not being added
- Fields not being added
- Text Box vs Text Field
- Sort by priority
- New install question
- Tickets and Knowledge Base
- Having Problem Adding Knowledge Base Articles
- RSS Feed parser (PHP)
- Cron Issues - New Customer
- Demo -> Paid -> serial?
- Windows Notification Application?
- Classic vs. collapsed
- Email Parser - cron_pop is doesn'tcreate tickets
- File Upload
- Install Wizard Issue
- CRON won't run
- Hide from public section?
- I need to leave copy from email on the server. Is it possible?
- Email submit ticket directly to a specific department
- Problem With Email Piping, Please Help!
- Disabling ticket creation via email?
- Desktop Notification App - RunTime error
- Email - PIPE
- close or resolved?
- Ghost Tickets
- Public page customisation
- Problem-Administrators Adding Tickets
- E-mail notifications
- Reached Number of Licenses... help plz
- File Post Size
- SupportTrio 2.5 Development
- Desktop App Won't connect
- Editing Non-Admin Users
- Trouble getting Piping to work w/ SupportTrio
- File Library - Edit & Order
- TO: address randomly being stripped from incoming email headers
- How To Disable "Close Ticket Reason" Pop up?
- cron_ports - how to?
- Questions about mass ticket actions - close, delete etc..
- Problem - Not getting ticket reply email notifications!!
- KB - Comments - Emailing Author (2)
- LDAP Authentication
- How to setup multiple support admins in....
- Can deleted tickets be realy deleted from database?
- New Ticket "To" someone
- RSS Feed and UTF-8
- Where do I edit the following screen...
- Remove Comment Not Working
- This must be fixed immediately !!!
- Cannot login
- Training the spam filter
- Signup to beta test version 2.5!
- change domain name
- Critical problem with software! Please fix this ASAP!
- SupportTrio is the Real Deal!
- Support Trio Performance
- Field box question
- FYI: docs/Upgrade.txt
- Turn off Announcements and Knowledgebase...
- FAQ Section
- Issue with fields Ver 2.5
- new dropdown menu overlaps text
- Merge Tickets?
- Languages in 2.50.1
- Check updates bug
- How do users reopen tickets?
- Open Ticket "to"
- Knowledge base not searchable
- Blocking settings
- Blocking Non-Registered users
- Stop Auto Account Generation Email
- How to wipe attachments table?
- Spam 'from' address whitelist
- Paypal and 2Checkout
- Email Parser Logging
- Remove a specific optional field
- Add a Status
- Importing Users
- KB Error
- Automatic Account Creation
- Notifications are no longer being sent
- Email Parser Issues - Hidden Fields
- Multi Assign to Dept
- E-mail parsing
- Smarty templates
- Required Fields
- Question about Modernbill Integration
- Automatically changing Resolved to Closed
- Cascading Saved Responses
- Not receiving notifications
- Admin Section "Your Tickets"
- Fonts appear blurry in IE
- Support mail client
- Changing the appearance of the Index page.
- disabling registration Option
- email to obtain ticket
- cannot add email account
- Fatal error?
- Blank responses bug
- Fatal Error
- Related Knowledgebase Articles
- Cron to close tickets
- Merging a single ticket causes the ticket to be deleted
- Spell Check
- Navigation Menu
- No. of tickets can't match in system
- 2.50.20 Issues
- 2.50.20 attach file bug in IE
- First Public Front End Lang Text Problem
- Problem with desktop notification ppp
- Template Options (v2.50.20) - Open link in new window?
- Language text
- A very irritating problem.
- Leased License, do we get the newest version or do we have to pay?
- How can i change language on the fly?
- Backup before upgrade
- SupportTrio 2.60 Goes BETA!
- Cannot add custom pages.
- Email Parser Creating new tickets when on first Contact reply
- TrioLive - Live Chat - Beta Testing
- SMTP Email Issues
- Unable to Log in with IE
- triox signup form
- Forwarding tickets and Product Manual
- Replying to fowards
- Support Rep Knowledgebase?
- Auto Assign
- Going to next assigned ticket after replying/deleting a ticket
- performance / using innodb vs. myisam?
- Spell checker and submit ticket page
- Problems with Library & attaching files
- Can't find certain admin features?
- ticket color-coding and email submission
- Any way to change the start page upon login?
- Modernbill integration problems
- Supporting intermediator role
- silent piping
- Piping Problem.
- Modernbill 5
- Im ready to dump this...
- Spam Filtering Problems - Help! SupportTrio
- Blank index.php, updater.php, etc.
- Email Notification Question
- after upgrade i get this error message in cron job
- Upgrade error message
- Report Load flash problem
- Displaying Custom Fields
- Satellite Desk Help
- Tickets Closing
- Mail Infinite Loops
- Ticket Adding Issue
- Support trio and outlook?
- creating user records in db
- Forwarding Issue
- Print large tickets
- Sort Replies in Reverse
- Human readable URLs for KB Articles
- Main Public Options For Each Satellite Desk?
- Open Ticket Listing Subject Rollovers Not Working in 2.61.1
- Is there going to be a way to adjust the SPAM filter to disregard certain mails?
- 2.61.2? Is it available?
- Relate Departments and Satellite Desks.
- Quick View SPAM
- E-Mail Full Ticket
- Open a Ticket NEW option
- Dutch bug?
- Stick tickets
- Character Encoding Problem
- Satellite desks and sub-departments
- Seeing Tickets Multiple Times
- "Waiting for Reply" status?
- Safri WYSIWYG Issues
- "RE:" in Subject Lines
- 2.61.6 Updater
- Database Password
- Issue with 2.61.6
- spam filter big problem
- FROM name in alert emails...
- missing lang strings
- alert / notification plain-text email troubles and woes...
- Calculating servicedesk costs
- Another wild & crazy idea...
- template setting
- Top Menu will not working by flash reports
- Translation
- Flooded problem
- why showing passwords??
- Login Share With MB V.5
- SupportTrio 2.61.8 Released -- Security Fix - where to download?
- Lang Encoding Error
- Template error
- Search returns error and no results
- How to change top menu to OLD style?
- Queue Numbers Wrong
- Modernbill V.5 Integration
- trio live
- change ticket priority?
- Watcher feature.....
- Can we format %RELATEDKB% responses?
- Issue with ST KB and Articles
- Loading helpdesk securely https
- Parser Problem
- email notifications don't work
- WHM Autopilot V.3 Integration
- Free email provider problems
- Moving database - IIS
- New installation / Upgrade
- Firefox on OS X with SupportTrio
- customizating look and feel
- PHP/MySQL/Zend Version Compatibility
- Install.PHP
- How do I create URL to call the search engine?
- New Installation Error
- Email Parser - Leave message on server
- Notify users when message blocked
- How to setup the Email parser for windows
- Category Order Bug in KB
- Departement cannot be added
- Categorizing Public Users by Organization
- POP Emails not picked up ... unless forced
- Email Account Settings
- Opening reasons
- ticket redirect bug.
- Related Tickets
- Thanks a lot...
- Knowledge Base
- Create ticket by Admin but user can view
- Restrict downloads
- Not getting all email notifications
- Satellite Desks
- Address Book & New Tickets
- Software to compare templates
- Reports Bug
- Weird Issue
- browser script error warnings
- MySql Service crashes, Faulting application mysqld-nt.exe
- custom report for support trio
- Auto assign tickets submitted through the web
- Product Manuals?
- Caching issue with support trio
- Missing Ticket But There
- Probable Spam Deletes Not Going To Spam Table
- Mass Delete Tickets
- Email Filters - Send Email Setting With Delete Selected
- Spam settings expanation
- Restricting Files in the Library by end user
- Importing Users in 2.62.4
- Creating a new ticket
- Mobile version?
- LDAP Authentication
- Integrating with Support Trio
- Search terms
- STrio 2.6.12 - reports by date issue?
- Support Trio 2.62.12
- Block access outside satellite desks!
- Limit KBase articles displayed on each page!
- Date sent on PMs
- Email-Templates?
- KB article create date not showing
- Link to TrioLive, but only when logged in.
- Customization Example
- Decision tree form
- where to store smarty variables
- recieving multiple confirmations after catch all filter
- Display name instead of username?
- Email Rules?
- Error: New Settings are NOT Saved!
- This is so confusing...
- no email notifications
- Last stable version.
- Upgrade Procedure on Live-System
- A few Questions
- Trying free ver, cannot add user
- Difference between POP and PIPE?
- TrioLive 1.50.2 problem
- Login problem
- Non-Admin Users creation
- Where it table or DIV for....
- LDAP Authentication
- 2.63.4: Related KB Articles
- Fragile Javascript Navigation
- Creating user and assigning ticket
- Average Response Time Always 0:00
- random letters on screen
- %PERS_1% displays as -
- Removing non-custom fields from ticket submit page
- Ticket submitter can't see custom field data when reviewing own ticket
- Display limit?
- 1 Owned License for sale
- Very Confusing
- Ticket Comments
- Synchronise User Table with my Customer Table
- Question on installations & file permissions
- I'm having an Installation Nightmare...
- Regular users able to see secure knowledgebase
- Live links in emails?
- Lock assigned tickets from other users?
- Ticket notifications?
- Sort by Priority
- Email notification problem
- Network status
- Intermittent Login errors
- Email users feature
- Install will not run
- Need help with functions
- CMS Integration
- Testing SupportTrio
- Email Notification - Not being sent
- In need of a help desk solution
- Knowledge base Public and registered user partitioning
- How can I auto-close tickets?
- Confused about redirect option
- Can't get it installed!
- Turn-off Auto redirect to admin screen when logging into a satellite desk
- CC Field in Submit Ticket form?
- admin console questions
- Better Upgrade Process
- Would like to move to Support Trio, can you convince me?
- How do I Import users into Support Trio?
- User Manual
- Manage Priorities
- Installation stalled
- no notifications on web tickets?
- How to remove ... ?
- remove max sized attachments before pop3 importing
- Disable / Allow attachment - where did this go?
- lastpost separator
- purging tickets without any result in Dbase
- Spam Tickets being submitted ?
- delete mail after ticket generate.
- Marking as Spam
- How to upgrade ?
- Private downloads
- Merged tickets not searchable
- Backups
- Google Cache
- automatically cc'ing addresses
- Download the Updated version
- wrong notifications
- auto ticket assignment?
- Removing modules from user ticket page
- Upgrade difficulties
- Any Forum Loginshare Support?
- Helpdesk bogging down or timing out Firefox Explorer
- Error Registering New Users
- SQL Dump
- Weird [+]???