Knowledge base software that makes managing all of your information easy. Enterprise level article & category options and the ability to fully customize and rebrand the software make KnowledgeBuilder the leader in web based knowledge management software solutions.

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Advanced organization, search, and related article features to ensure that your visitors find the answers they're looking for. Extremely easy to install and use, KnowledgeBuilder allows for simple and intuitive management of users, articles, and comments. The system is powerful enough to provide full editorial control, and flexible enough to match the look and feel of any web site.


	Article & category options Add any number of articles and categories using our intuitive admin interface. Or edit your KB while viewing what your visitors will see.		Full style & template control Add a header/footer and/or entirely change the look and feel of the product to match your own site design.


	Instant response to questions When a visitor asks a question, KB automatically searches your articles and presents them to the visitor, before submitting the question.		Article version control Versions of your articles will automatically be saved as you edit articles. This allows you to view past versions and revert to older versions if needed.


	Comments & moderation Allow comments and discussion for your articles. Visitors & admin's can collaborate while offering a number of moderation and comment settings.		PDF & HTML export options Export the entire KB or any selected category as an HTML or PDF file. Your export will even contain a linked index of the articles and sub categories.

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Full source code included allowing you to fully customize the software.

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Drill down user access & permissions with our flexible user & user group controls.

Automatic version control keeps copies of all edits and allows you to revert articles to a previous version.

With KnowledgeBuilder knowledge management is made easy with our intuitive interface!

Encourage involvement & feedback with the comment, discussion, and ask a question features.

Import articles from CSV files or MySQL databases using the powerful article import tools.

Allow collaboration & approval processes with support for multiple authors, ability to require article approval and more.

I have found great use for several packages - 1-2-all, iSalient and KnowledgeBuilder. They each help me better manage my information and that of my subscribers/clients. I haven't seen any other products offering more value for money!

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Chris Needham (c3consulting.com.au)

KnowledgeBuilder is one of the important parts of my website, since a lot of visitors find very quick answer of common questions and keep my phone lines clear. I would rate KnowledgeBuilder a "third man" in my support team.

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Actorix (actorix.de)

It cut down on support staff answering basic questions over and over. Users find their own solutions... Without a doubt, it's fantastic. Every time we get asked new questions we add them to our KB so that future users may find the answers quickly and efficiently without emailing us.

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Neransk Ltd (facemeet.com)



Advanced searching Users can find the content they are looking for quickly with the powerful searching options. Searches can find relevancy, be filtered, and more.	User groups & user options Setup public and administrative user groups. Each group can have unique access and authoring permissions.	RSS Feeds Built in RSS Feeds allow users to subscribe to the entire KB's contents, a specific category, and/or a specific article!


Glossary & word index You can easily add automatically highlighted terms to your glossary. When the user clicks on the highlighted term, they see a small layer of text containing a detailed description of the term.	LDAP & external login support Setup any number of external login sources such as LDAP, Active Directory, a number of popular PHP scripts, & more. Or create a custom login source to connect with your own login source.	Supports multiple languages Use one of our included language files or create your own language file. All text is centralized making it easy to translate.


Reporting Analyze a variety of reports to find what content is working and where you are lacking information. Reports cover article information along with search trends.	Article templates & importing Setup article templates to base new articles off of. Import existing articles using CSV files or importing from any external MySQL database.	Free comprehensive support We include 3 months of free web based support with your purchase. We are here to assist should you have any questions. We will even install the product for you!

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