Knowledge Management
Increase collaboration & self-help
while decreasing support.
while decreasing support.
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Knowledge Management Software
Take control of your information with proven knowledge management software. We guarantee that you will increase collaboration, provide self-help, and decrease repeat questions & support.Advanced organization, search, and related article features to ensure that your visitors find the answers they're looking for. Intuitive management of users, articles, and comments. The system is powerful enough to provide full editorial control, and flexible enough to match the look and feel of any web site and/or intranet.
Knowledge management software made easy...
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Full source code included allowing you to fully customize the software.
Order risk-free with our 60 day satisfaction guarantee!
Drill down user access & permissions with our flexible user & user group controls.
Automatic version control keeps copies of all edits and allows you to revert articles to a previous version.
With KnowledgeBuilder knowledge management is made easy with our intuitive interface!
Encourage involvement & feedback with the comment, discussion, and ask a question features.
Import articles from CSV files or MySQL databases using the powerful article import tools.
Allow collaboration & approval processes with support for multiple authors, ability to require article approval and more.
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Knowledge base software to reduce repeat questions & improve support...
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| Advanced searching Users can find the content they are looking for quickly with the powerful searching options. Searches can find relevancy, be filtered, and more. |
User groups & user options Setup public and administrative user groups. Each group can have unique access and authoring permissions. |
RSS Feeds Built in RSS Feeds allow users to subscribe to the entire KB's contents, a specific category, and/or a specific article! |
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| Glossary & word index You can easily add automatically highlighted terms to your glossary. When the user clicks on the highlighted term, they see a small layer of text containing a detailed description of the term. |
LDAP & external login support Setup any number of external login sources such as LDAP, Active Directory, a number of popular PHP scripts, & more. Or create a custom login source to connect with your own login source. |
Supports multiple languages Use one of our included language files or create your own language file. All text is centralized making it easy to translate. |
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| Reporting Analyze a variety of reports to find what content is working and where you are lacking information. Reports cover article information along with search trends. |
Article templates & importing Setup article templates to base new articles off of. Import existing articles using CSV files or importing from any external MySQL database. |
Free comprehensive support We include 3 months of free web based support with your purchase. We are here to assist should you have any questions. We will even install the product for you! |
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